---
title: "GoldSTAR Season Ticket Database"
ocid: "ocds-h6vhtk-06dbc4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dbc4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dbc4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dbc4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)"
published: "2026-08-04"
---

# GoldSTAR Season Ticket Database

Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)  
Current stage: Award  
OCID: ocds-h6vhtk-06dbc4

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## Summary

Transport for Wales Rail Limited, a sub-central government public authority, has awarded a contract directly to Team Technologies Limited for the GoldSTAR Season Ticket Database. This procurement process, concluded on 4th August 2026, involves the provision of a specialised system to manage customer records and travel entitlements across the TfW rail network. The direct award method was employed to ensure service continuity and maintain essential interoperability within the existing rail retail environment. The initial contract period is four years, commencing on 1st September 2026, with options to extend for up to another two years. The project falls under the IT services category and is valued at £873,000 gross, with an operating location across the United Kingdom.

This tender represents a significant business growth opportunity, especially for IT service providers specialising in software development and support systems in the transport sector. While this specific contract was directly awarded due to technical reasons, understanding the needs and standards of public authorities like Transport for Wales can position companies favourably for future procurement opportunities. Businesses adept in maintaining and developing integrated systems for continuity in service within an existing framework would find themselves well-suited to engage in similar upcoming opportunities.

## Notice

Transport for Wales (TfW) intends to award a contract directly to Team Tech for the provision of the GoldSTAR Season Ticket Database, a specialist system used to manage season ticket customer records, products, travel entitlements and associated lifecycle activities across the TfW rail network. The system supports a range of critical operational functions, including customer service, retail operations, business processes and management reporting. The proposed contract will be awarded for an initial term of four years, with options to extend for up to a further two years (1+1 years). GoldSTAR has been identified as a unique and established solution that is fully integrated within TfW's existing ticketing and rail retail environment.The direct award is to ensure continuity of service, maintain interoperability with the wider rail retail ecosystem. It will also mitigate the operational, financial and implementation risks that could arise from migration to an alternative solution, including potential service disruption, loss of functionality and additional transition costs.

### Procurement Information

Team Tech is the sole supplier with access to and ownership of the existing season ticket database, which is uniquely configured to meet TfW's operational requirements. No alternative supplier can provide a compatible solution without significant redevelopment or loss of functionality. This establishes a clear single-supplier position.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/073910-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Aug 2026 |
| Contract period | 31 Aug 2026 - 31 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £727,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TEAM TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Aug 2026 at 17:24 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/073910-2026
- 4 Aug 2026 at 17:15 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/073907-2026
- 4 Aug 2026 at 16:37 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/073905-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/073910-2026
  4th August 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/073907-2026
  4th August 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/073905-2026
  4th August 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.tfwrail.wales
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dbc4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06dbc4.json.