--- title: "Red Kite Community Housing - IT Managed Services" ocid: "ocds-h6vhtk-06dc0f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc0f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dc0f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dc0f.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "RED KITE COMMUNITY HOUSING" published: "2026-08-05" --- # Red Kite Community Housing - IT Managed Services Buyer: RED KITE COMMUNITY HOUSING Current stage: Tender OCID: ocds-h6vhtk-06dc0f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc0f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06dc0f.json) ## Summary Red Kite Community Housing has initiated a tender process for IT Managed Services, providing opportunities for businesses in the computer platforms and information technology services sectors. The contract is located in High Wycombe, United Kingdom, and is overseen by Clarity Procurement Solutions Limited. The procurement uses an open procedure method, aiming to appoint a supplier by December 2026, with the contract set to commence on 1st April 2027, following the current contract's expiration on 31st March 2027. Enquiries are open until 1st September 2026, with final submissions due by 15th September 2026. This tender represents a significant growth opportunity for firms specialising in infrastructure hosting solutions, service desk and support, cyber security, and business continuity. The contract, valued at up to £4,500,000 over six years, seeks comprehensive IT service solutions including technical architecture, security operations, and proactive monitoring. Small and medium-sized enterprises (SMEs) with robust technical and economic capabilities could benefit substantially, particularly those experienced in delivering managed IT services to public authorities. The scope includes options for ad-hoc project days, making it attractive for flexible service providers. ## Notice Red Kite currently has an IT Managed Service Contract which expires on 31st March 2027 and are now seeking to award a new Contract. It is expected that the Successful Bidder will be appointed by the end of 2026 and that the new Contract must be operationally live no later than 1st April 2027. The current hosting arrangements are located in the current supplier's data centre and delivered as a private cloud solution with the core infrastructure belonging to the current supplier. These core assets will not be transferable and therefore a new solution must be provided by the Successful Bidder. The new Contract shall include: *Technical architecture and design *Onboarding of all services in-scope of the Solution *First-, Second- and Third-Line Service Desk *Full inventory management service for all ICT assets *Capacity management *Developing appropriate refresh cycles for all equipment *Hosting, including support the VMware servers and associated storage *24x365 Proactive monitoring of all core ICT services *Security infrastructure including Firewall Management *Security Operations Centre (SOC) which is staffed 24x7 *Assistance to promote security best practice throughout Red Kite *Resilient connectivity between Red Kite's Head Office and the hosting service *Resilient Internet connectivity *Local Wired and Wireless Area Networks (Switches and Wireless Access Points are assets belonging to Red Kite) *End-user support providing an engineer on-site at Head Office for 3 days per week (Tuesday, Wednesday and Thursday). The engineer will primarily handle first-line Tickets to resolution but may also be required to participate in project work if and when there is insufficient support work to be undertaken *Building of new end-user devices (laptops) and maintenance of these builds; the supply of end-user devices is not in-scope of this Tender and end-user devices are Red Kite's assets *Patching (as a minimum to Cyber Essentials Plus standards) *Backup including: o Private/Public cloud hosted services o Office 365 services including Email, OneDrive and SharePoint o Dynamics 365 *Disaster Recovery / Business Continuity *Monthly Service Reports and Meetings * On-site first-line engineer (3 days per week) *Ad-hoc project days (60 days per annum) *Rate Card for ad-hoc work Full details of the Services required are contained in the Technical Statement of Requirements as set out in Appendix 1 of the ITT document. The Contract will last for an initial period of 3 years, with an option to extend at Red Kite's discretion for a period of 1 year, plus 1 additional year, and 1 final year, giving a total potential period of 6 years. This tender is being administered on behalf of Red Kite Community Housing by Clarity Procurement Solutions Limited. The total estimated value is PS4,500,000 including VAT over 6 years (PS750,000 per annum including VAT). This excludes annual price indexation. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-High-Wycombe:-Computer-platforms./A3EM22M568 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/A3EM22M568 ### Lot Information Lot 1 Renewal: The Contract will last for an initial period of 3 years, with an option to extend at Red Kite's discretion for a period of 1 year, plus 1 additional year, and 1 final year, giving a total potential period of 6 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/074042-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Aug 2026 | | Submission deadline | 15 Sep 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2027 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,500,000 | | Lots value | £4,500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | RED KITE COMMUNITY HOUSING | | Locality | HIGH WYCOMBE | | Post town | Hemel Hempstead | | Postcode | HP11 1JU | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ13 Buckinghamshire | | Local authority | Buckinghamshire | | Electoral ward | Tylers Green and Loudwater | | Westminster constituency | Wycombe | | Delivery location | TLJ13 Buckinghamshire | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 72 - IT services: consulting, software development, Internet and support ### Codes - 30211300 - Computer platforms - 72222300 - Information technology services - 72250000 - System and support services - 72253000 - Helpdesk and support services ## Release History - 5 Aug 2026 at 09:42 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/074042-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/074042-2026 5th August 2026 - Tender notice on Find a Tender ## Notice URLs - https://www.delta-esourcing.com/ - https://www.delta-esourcing.com/respond/A3EM22M568 - https://www.delta-esourcing.com/tenders/UK-UK-High-Wycombe:-Computer-platforms./A3EM22M568 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06dc0f.json.