---
title: "Principal Provider Home Support - Swaffham & Downham"
ocid: "ocds-h6vhtk-06dc1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc1b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dc1b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dc1b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2026-08-05"
---

# Principal Provider Home Support - Swaffham & Downham

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-06dc1b

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## Summary

Norfolk County Council is actively seeking a Principal Provider to deliver home support services in Swaffham and Downham, Norfolk. This procurement process, titled "Principal Provider Home Support - Swaffham & Downham," falls under the services category, specifically focusing on social work services without accommodation. The tender is currently in the active stage and is being conducted through an open procedure. Key dates to note include the tender submission deadline on 4th September 2026 and the anticipated start of the contract on 18th January 2027. The procurement is set in the UKH16 region, with the total estimated contract value amounting to £17,900,832.77 GBP.

This tender presents a significant opportunity for businesses in the social work and health services industry, especially those experienced in delivering home support. With the contract accounting for 70% of the service hours, it offers substantial business growth potential. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, given the procurement's inclusion criteria. Businesses prepared to engage in long-term service provision and who can adapt to potential boundary changes within Norfolk's local government structure would be well-suited to compete in this tender.

## Notice

The Council wishes to appoint one Principal provider to deliver home support services in Swaffham and Downham (PCN) within Norfolk. The intention is that the Principal Provider will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement. There has been no market engagement for this specific procurement. This is a re-procurement of a service previously tendered and awarded. Full market engagement took place at this time.

### Lot Information

Lot 1

Renewal: The Contract may be extended by up to 60 months at the Council's discretion. The value is an estimate based on an estimate of usage. The exact value will be determined by service user need.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074066-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2026 |
| Submission deadline | 4 Sep 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 18 Jan 2027 - 17 Jan 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,917,360 |
| Lots value | £14,917,360 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH16 North and West Norfolk |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312000 - Social work services without accommodation

## Release History

- 5 Aug 2026 at 10:14 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/074066-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/074066-2026
  5th August 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-20157
  Terms and conditions and schedules
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-20158
  ITT to be completed
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-20159
  breakdown of hourly rate
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-20160

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc
- https://intendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06dc1b.json.