---
title: "Software Enhancements for Engineering & Operations (SOROS)"
ocid: "ocds-h6vhtk-06dc6a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc6a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dc6a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dc6a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "C2C RAILWAY LIMITED"
published: "2026-08-05"
---

# Software Enhancements for Engineering & Operations (SOROS)

Buyer: C2C RAILWAY LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06dc6a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc6a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06dc6a.json)

## Summary

This procurement concerns a direct award contract by C2C Railway Limited for 'Software Enhancements for Engineering & Operations (SOROS)'. It entails providing software enhancement, hosting, and support services aimed at improving their existing SOROS platform. The procurement is categorised under software and information technology services and takes place across multiple regions in the United Kingdom. The contract process is currently in the award stage as of 5th August 2026, with the contract period commencing on 17th September 2026 and running till 16th September 2029, with potential extensions up to 2031 based on business needs. The procurement adheres to the UKPGA 2023/54 legal framework and utilises the direct award method, particularly suitable due to technical reasons aligning with the existing system.

This tender presents a significant opportunity for IT service providers, especially those with expertise in software system enhancements and integrations, to engage in a high-value government contract. It underscores the potential demand for suppliers who can seamlessly integrate with existing platforms, making it particularly suitable for businesses with a focus on software solutions for operational management and digital transformation within the railway sector. Given C2C's emphasis on continuing and expanding on their existing infrastructure, companies with a proven track record in managing complex, large-scale system integrations will find this contract appealing and growth-inducing.

## Notice

Provision of software enhancement, hosting and support services for the SOROS (Safety, Operations, Reliability and Operational Systems) platform. The contract covers the implementation and support of additional SOROS modules and functionality to improve fleet maintenance, engineering and operational management activities. Enhancements include depot mapping, digital train preparation, incident management, engineering change control, fleet modification tracking and train software configuration management. The services will support the digital transformation of fleet and depot operations, improve data visibility, enhance operational efficiency and provide a centralised platform for the management of engineering and operational processes.

### Procurement Information

The contract relates to the enhancement and expansion of c2c's existing SOROS platform, which is already used to support fleet, engineering and operational activities. The additional functionality and services must integrate with the incumbent system and build upon existing software, processes and data structures. A change of supplier would result in significant technical integration challenges, operational disruption and duplication of cost associated with replacing an established business-critical system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074206-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Aug 2026 |
| Contract period | 16 Sep 2026 - 16 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,256,686 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | C2C RAILWAY LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3R 6DL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Billingsgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DANBURYKLINE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72222300 - Information technology services
- 72250000 - System and support services
- 72260000 - Software-related services

## Release History

- 5 Aug 2026 at 12:28 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/074206-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/074206-2026
  5th August 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://danburykline.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dc6a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06dc6a.json.