---
title: "Warm Homes Network (WHN) Digital Access, Benefits and Grants Support Services"
ocid: "ocds-h6vhtk-06dcbb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dcbb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dcbb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06dcbb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CADENT GAS LIMITED"
published: "2026-08-05"
---

# Warm Homes Network (WHN) Digital Access, Benefits and Grants Support Services

Buyer: CADENT GAS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06dcbb

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06dcbb.json)

## Summary

The contracting process involves CADENT GAS LIMITED as the buying organisation, with the tender titled "Warm Homes Network (WHN) Digital Access, Benefits and Grants Support Services". This initiative falls under the private utility category and is located in Coventry, United Kingdom. The procurement stage is complete, with the contract awarded to Turn2us as of 5th August 2026. The procurement method used was direct award to support the Ofgem's Vulnerability and Carbon Monoxide Allowance (VCMA) objectives. The contract covers social services across multiple UK regions including UKC, UKD, UKE, and others, and is set to run from 7th August 2026 to 31st March 2028.

This tender presents opportunities for businesses engaged in digital access solutions and financial support services to expand their reach, particularly those specialising in providing benefits and grants advice. Turn2us, leveraging its Benefits Calculator and Grants Search tools, will support financial assistance facilitation. This contract is especially advantageous for businesses focused on enhancing financial resilience and providing energy efficiency support, positioning them within a critical service area impacting vulnerable households across various UK regions. The focus on digital services aligns well with organisations proficient in developing and managing online benefit and support platforms.

## Notice

The contract supports delivery of the Warm Homes Network (WHN), a collaborative VCMA initiative designed to help customers access benefits, grants, debt support, household cost advice and wider vulnerability services through a coordinated support pathway. Under this agreement, Turn2us will provide the digital access route into the Warm Homes Network and offer self-service support through its Benefits Calculator and Grants Search tools. The supplier will support customers in identifying financial assistance available to them and facilitate onward referrals to specialist delivery partners where additional needs are identified. The service will: Provide access to benefits calculations and entitlement checks. Provide access to grants and financial support information. Create referrals into specialist partners for income maximisation and energy efficiency support. Support customer signposting to the Priority Services Register (PSR), carbon monoxide awareness and other vulnerability-related support. Provide reporting and performance information to support programme governance and assurance.

### Procurement Information

This contract supports the delivery of Ofgem's Vulnerability and Carbon Monoxide Allowance (VCMA) objectives by providing a digital route for customers to identify and access financial support, benefits and grants while improving access to wider vulnerability services. The Warm Homes Network has been established as an integrated support ecosystem. The appointment of Turn2us provides access to established digital tools, including the Turn2us Benefits Calculator and Grants Search services, enabling customers to quickly identify financial support opportunities and connect to specialist advice providers where further intervention is required. The contract contributes to VCMA outcomes by improving financial resilience, increasing access to benefits and support schemes, facilitating referrals to specialist assistance providers and supporting vulnerable households across participating gas distribution network regions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074319-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Aug 2026 |
| Contract period | 6 Aug 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £926,937 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CADENT GAS LIMITED |
| Additional buyers | NORTHERN GAS NETWORKS LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV7 9JU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TURN2US |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85320000 - Social services

## Release History

- 5 Aug 2026 at 14:39 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/074319-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/074319-2026
  5th August 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://cadentgas.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.turn2us.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06dcbb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06dcbb.json.