--- title: "NHS111 Select Mental Health (MHO) - Transformation. VCSE Support Service" ocid: "ocds-h6vhtk-06de05" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de05" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de05.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de05.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST" published: "2026-08-06" --- # NHS111 Select Mental Health (MHO) - Transformation. VCSE Support Service Buyer: SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST Current stage: Planning OCID: ocds-h6vhtk-06de05 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de05) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06de05.json) ## Summary The procurement process initiated by the Surrey and Borders Partnership NHS Foundation Trust is in the planning stage for the "NHS111 Select Mental Health (MHO) - Transformation. VCSE Support Service" tender, classified under health services. The procurement aims to enhance the NHS111 mental health service by incorporating a VCSE support service with a budget of £10,500,000. The service will be operational across two sites in West Sussex (Worthing) and East Sussex (Seaford), with the contract expected to commence on 1st November 2026 and the service to start on 1st March 2027. Businesses interested in participating can anticipate the future announcement date for further instructions on 20th November 2026. This tender presents an opportunity for VCSE organisations to contribute to the development of a critical public health service, with potential for business growth and enhancement of reputation. Organisations capable of providing peer support and recovery workers, especially those familiar with Sussex services, and those located within Sussex and Brighton & Hove, are encouraged to compete. The tender encourages collaborative bids, allowing multiple providers to submit a combined proposal with one acting as the lead. Engaging in this procurement process will allow businesses not only to expand their service offerings but to also work closely within a structured healthcare framework, promoting strategic partnerships and innovation. ## Notice NHS111 Select Mental Health (MHO) - Transformation. VCSE Support Service ### Lot Information Lot 1 NHS111 Select Mental Health (MHO) is an all-age telephone support crisis line for people in self-defined crisis and incorporates a clinician support line. The service currently operates 24/7 and provides telephone support to people of all ages and carers of people in self-defined crisis, along with urgent advice, support and triage for professionals needing support for people in their care, including, but not limited to, the Police, Staying Well Services, SECAmb and GPs. Mental health support and risk assessment is provided to people who present in mental health crisis, who are then provided with brief clinical interventions to manage the situation and sign-posted to the most appropriate longer-term health and social care support. The service is universal, and a broad definition of mental health crisis is applied. The service does not provide ongoing treatment. A review of NHS111 (MHO) provision in Sussex highlighted that there is insufficient capacity within the existing service to fully manage the demand within reasonable call wait times (and reducing dropped calls). The review also recommended the integration of the Compassionate Call Service into NHS111 (MHO) This telephone service, providing follow-up 72-hours after a person presenting with self-harm, anxiety or low mood at A&E has been a successful stand-alone initiative that was set up in 2020. The service supports preventing reattendance at A&E or contact with emergency services and fits within the enhanced clinical model for NHS111 (MHO). The Service promotes empowerment of service users by giving them the opportunity to identify their own needs, make their own choices about what will help them, develop their own coping skills and develop a recovery plan. The Service encourages callers to draw on their own strengths and to develop resilience and coping strategies to manage any future crises. The Service is delivered by a MDT consisting of clinical staff, peer support, and recovery workers. The clinical staff are employed by SPFT with the peer support and recovery workers being employed and provided by VCSE organisations, working within and under day-to-day SPFT line management structures. This procurement is to obtain the support and provision of up a VCSE organisation that will provide up to 35WTE peer support and recovery workers. The Provider will deliver the services across 2 sites, one in West Sussex (Worthing) and one in East Sussex (Seaford). VCSE Providers may choose to work together to provide a single bid, however there will be one contract utilising a Lead Provider approach. Responses will be made by one Provider on behalf of any collaborating organisations and assurances of co-working arrangements will be sought. Staff will live and work within the boundaries of Sussex and Brighton & Hove. Peer workers should have relevant experience of Sussex services. The Contract is expected to Commence on the 1st November 2026. This will allow Provider(s) to recruit staff accordingly, and for those staff to join with induction and mobilisation processes in conjunction with SPFT staff. The Service commencement will be the 1st March 2027. Additional information: 'This is a Provider Selection Regime (PSR) intended approach notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Details of the award decision-makers. Chief Strategy and Partnerships Officer & Deputy Chief Executive Managing Director - Brighton and Hove Division Head of Programme - MH Urgent & Emergency Care, HIU and Inpatient Transformation Associate Clinical Director - Brighton & Hove Division Senior Finance Business Partner Service Manager NHS 111/ Mental Health Option Project Manager Transformation and Change Team Senior Project Manager - MH UEC Transformation Programme Senior Category Manager Healthcare/Clinical Procurement Deputy Director - Contracts The intention is to award a contract using the most suitable provider process." ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/074831-2026 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Aug 2026 | | Submission deadline | Not specified | | Future notice date | 20 Nov 2026 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST | | Locality | LEATHERHEAD | | Post town | Kingston upon Thames | | Postcode | KT22 7AD | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ26 East Surrey | | Local authority | Mole Valley | | Electoral ward | Leatherhead North | | Westminster constituency | Epsom and Ewell | | Delivery location | TLJ2 Surrey, East and West Sussex | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 6 Aug 2026 at 13:58 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/074831-2026 ## Notice URLs - https://atamis-1928.my.site.com/s/Welcome - https://www.sabp.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de05. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06de05.json.