---
title: "Provision of an End-User Support IT Managed Service and Transformation Partner"
ocid: "ocds-h6vhtk-06de0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de0c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de0c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de0c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Cheshire Fire Authority"
published: "2026-08-06"
---

# Provision of an End-User Support IT Managed Service and Transformation Partner

Buyer: Cheshire Fire Authority  
Current stage: Award  
OCID: ocds-h6vhtk-06de0c

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## Summary

Cheshire Fire Authority, on behalf of Cheshire Fire and Rescue Service, procured an end-user support IT managed service and transformation partner. The requirement covers the transition from the existing BLC arrangement to a Cheshire Fire and Rescue Service IT managed service, following a review of current provision and future delivery options. This is an information technology services contract, with the work supporting the fire and rescue service in Cheshire. The buyer is Cheshire Fire Authority, a public authority based at its headquarters and training centre in Winsford. The scope is suited to providers that combine operational end-user IT support with the ability to manage service transition and longer-term technology transformation.

The procurement is complete and was awarded through a competitive, selective procedure under a framework agreement. There was one completed lot. Goaco Group Ltd was selected, with an awarded gross value of £1,020,000. The award date was 6 August 2026, and the standstill period ends on 18 August 2026. The planned contract signature date is 1 September 2026. The contract period runs from 1 December 2026 to 30 November 2031, with renewal described as five 12-month periods and a maximum extent date of 30 November 2036. The award is above the relevant threshold. The published information identifies information technology services as the procurement category; detailed evaluation criteria and supplier eligibility requirements are not stated here.

This award indicates established demand from Cheshire Fire and Rescue Service for an outsourced end-user IT support capability combined with service transformation. A credible future competitor would need to demonstrate the capacity to take over an existing support arrangement, transition users and services into a managed-service model, and provide dependable ongoing operational support. Experience of working with public-sector or similarly complex service environments would help show that the supplier can manage continuity, governance and change together. The route to market is a framework award, so suppliers tracking this buyer should understand the relevant framework arrangements and maintain a proposition that covers both day-to-day end-user support and structured transformation rather than one specialist capability alone.

## Notice

Cheshire Fire Authority on behalf of Cheshire Fire and Rescue Service (CFRS) is seeking to appoint an end-user support IT Managed Service and Transformation Partner Supplier. Following a review of the current service provision and an appraisal of future delivery options, CFRS has decided to exit BLC for the provision of end-user IT support services and transition to a CFRS IT Managed Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074843-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Award under framework |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Aug 2026 |
| Contract period | 1 Dec 2026 - 30 Nov 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,020,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Cheshire Fire Authority |
| Locality | WINSFORD, CHESHIRE |
| Postcode area | Crewe |
| Postcode | CW7 2FQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Winsford Over & Verdin |
| Westminster constituency | Mid Cheshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Goaco Group Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 6 Aug 2026 at 15:06 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/074843-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/074843-2026
  6th August 2026 - Contract award notice on Find a Tender

## Notice URLs

- https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04eac3
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06de0c.json.