---
title: "Civica Cx Upgrade, Cloud Migration and Cx Mobile"
ocid: "ocds-h6vhtk-06de56"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de56"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de56.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de56.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Enfield"
published: "2026-08-06"
---

# Civica Cx Upgrade, Cloud Migration and Cx Mobile

Buyer: London Borough of Enfield  
Current stage: Award  
OCID: ocds-h6vhtk-06de56

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de56)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06de56.json)

## Summary

The London Borough of Enfield procured IT consultancy and support for three linked Civica Cx priorities: upgrading the system to Version 25, migrating it to the Civica Cloud platform, and implementing Cx Mobile. The mobile implementation supports the council’s Door Knock programme. The work falls within IT services covering consulting, software development, internet and support. The buying organisation is the London Borough of Enfield, and the requirement concerns its Civica Cx environment and related service delivery. This is a single, integrated requirement rather than separate procurements for each technology priority. It is relevant to suppliers with practical experience of Civica Cx upgrades, cloud migrations and mobile implementation in a local-authority setting.

The procurement has been awarded and the contract is active. The London Borough of Enfield used a direct award below the applicable threshold, without competition. Central Coast Consulting Ltd was selected for the single completed lot. The contract was signed on 6 August 2026 and runs from 10 August 2026 to 30 November 2026. Its value is £15,600 excluding VAT, or £18,720 including VAT. The award covers the complete Civica Cx requirement: Version 25 upgrade, migration to Civica Cloud and Cx Mobile implementation for the Door Knock programme. The published outcome identifies one supplier and one contract. The procurement was evaluated through the direct-award route rather than a competitive tender, so no comparative scoring basis is reported.

This award signals a focused requirement for specialist Civica Cx delivery rather than general IT support. A credible competitor for similar work would need demonstrable capability in upgrading Civica Cx to current versions, planning and executing migration to Civica Cloud, and implementing Cx Mobile in a way that supports operational programmes such as Door Knock. Experience of integrating these activities into one coordinated delivery would be important, as would the ability to provide consultancy, software implementation and ongoing technical support. Suppliers should understand the needs of a local authority and be able to manage system change without disrupting services. The selected provider was a large organisation, indicating that capacity to deliver linked technical workstreams and provide dependable support was commercially relevant to this buyer.

## Notice

Support for three linked Civica Cx priorities: upgrade to Version 25, migration to the Civica Cloud platform, and implementation of Cx Mobile to support the Door Knock programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074956-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Aug 2026 |
| Contract period | 10 Aug 2026 - 30 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £15,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Enfield |
| Locality | ENFIELD |
| Postcode area | Enfield |
| Postcode | EN1 3XA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Town |
| Westminster constituency | Enfield North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Central Coast Consulting Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Aug 2026 at 16:29 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/074956-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/074956-2026
  6th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.enfield.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de56. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06de56.json.