---
title: "Social Media Listening and Scheduling Software Solution"
ocid: "ocds-h6vhtk-06de9f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de9f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de9f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06de9f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Liverpool City Region Combined Authority"
published: "2026-08-07"
---

# Social Media Listening and Scheduling Software Solution

Buyer: Liverpool City Region Combined Authority  
Current stage: Award  
OCID: ocds-h6vhtk-06de9f

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## Summary

Liverpool City Region Combined Authority procured a social media listening and scheduling software solution for its Communications and Marketing teams. The service provides comprehensive media monitoring, social media monitoring and social listening capabilities to support media intelligence, stakeholder engagement and public communications. It is an information technology service covering software, internet and support activities. Delivery is in the United Kingdom, for the Combined Authority’s operations. The requirement is focused on a managed digital platform rather than standalone consultancy or communications campaigns. Relevant suppliers are those providing business-grade social media management, monitoring, listening, reporting and supporting hosted software services for public-sector communications teams. The solution is intended to improve the authority’s ability to monitor media and social channels, engage stakeholders and communicate with the public effectively.

The procurement is complete and was awarded through a below-threshold direct award without competition. SocialSignin Ltd T/A Orlo was selected for the single requirement. The award was made on 30 July 2026, and the contract was signed on the same date. The active contract runs from 30 July 2026 to 29 July 2029. Its value is £90,350 excluding VAT, or £108,420 including VAT. The contract covers the social media listening and scheduling software solution for Liverpool City Region Combined Authority. The published outcome records one supplier and one completed lot. The procurement was treated as below threshold. The available outcome information identifies the direct-award route; the requirement was not evaluated through a competitive tender process.

This award demonstrates an established requirement for an integrated social media listening, monitoring and scheduling platform within a regional public authority. Suppliers preparing for comparable work with Liverpool City Region Combined Authority would need a reliable hosted service that supports communications and marketing teams, stakeholder engagement, media intelligence and public-facing communications. Credible providers should be able to procure, install and configure hosting equipment needed to provide system access. Operational assurance is important: penetration testing must be delivered by an independent supplier accredited under the CHECK, CREST or Tiger schemes. The service should also support prompt administration, including producing a report of internal user accounts within one working day of a request. Experience delivering secure, supported software to public-sector communications teams would strengthen a competitor’s position.

## Notice

The purpose of this procurement is to appoint a provider to deliver a comprehensive media and social media monitoring and social listening platform. This solution will be used by the Communications and Marketing teams to enhance media intelligence, stakeholder engagement, and public communication effectiveness. The procurement aligns with the CA's strategic priorities and value-for-money objectives.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/075073-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jul 2026 |
| Contract period | 30 Jul 2026 - 29 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £90,350 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Liverpool City Region Combined Authority |
| Locality | LIVERPOOL |
| Postcode area | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SocialSignin Ltd T/A Orlo |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Aug 2026 at 09:16 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/075073-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/075073-2026
  7th August 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-20331

## Notice URLs

- http://www.altussocial.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06de9f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06de9f.json.