{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-06e062-2026-08-10T15:27:26+01:00", "date": "2026-08-10T15:27:26+01:00", "ocid": "ocds-h6vhtk-06e062", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PDWC-9574-WBPY", "name": "North Hertfordshire District Council", "identifier": { "scheme": "GB-PPON", "id": "PDWC-9574-WBPY" }, "address": { "streetAddress": "Council Offices, Gernon Road", "locality": "Letchworth Garden City", "postalCode": "SG6 3JF", "country": "GB", "countryName": "United Kingdom", "region": "UKH23" }, "contactPoint": { "name": "Maria MacQuillin", "email": "procurement.team@north-herts.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.north-herts.gov.uk", "classifications": [ { "id": "publicAuthoritySubCentralGovernment", "scheme": "UK_CA_TYPE", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PDWC-9574-WBPY", "name": "North Hertfordshire District Council" }, "tender": { "id": "NHDC01127329", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Alarm Receiving Centre Call Handling System", "description": "This is the pre-qualification stage of a two stage process, for the procurement of a replacement Alarm Receiving Centre (ARC) platform supporting the Herts Careline service. North Hertfordshire District Council (NHDC) has previously undertaken Preliminary Market Engagement to inform this procurement. The ARC forms a critical component of the Council's telecare infrastructure, providing 24/7 monitoring and response capability for vulnerable residents and partner organisations. The current platform is approaching technical and contractual end of life and requires replacement with a modern, secure and resilient solution capable of supporting both legacy analogue alarm traffic and the transition to digital telecare technologies. NHDC uses an E-Tendering system (In-Tend) for all procurement activities. Suppliers must submit their responses via the Supply Hertfordshire Portal at: Supply Hertfordshire Electronic Tendering Site - Home - You must be registered on the portal to submit a response. - If already registered, use your existing username and password. - A password reminder link is available on the homepage if required. 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Responses to the questionnaire must be returned through the Supply Hertfordshire Portal. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home You must be registered on this website to respond. If you are already registered' you will not need to register again, simply use your existing username and password. Please note that there is a password reminder link on the homepage. Please ensure that you follow any instruction provided to you here. If you experience any technical difficulties please contact the Intend Helpdesk on 0845 557 8079 or by email support@in-tend.co.uk.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-10-02T17:00:00+01:00", "enquiryPeriod": { "endDate": "2026-08-28T17:00:00+01:00" }, "awardPeriod": { "endDate": "2027-02-23T23:59:59+00:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 2400000, "amount": 2000000, "currency": "AED" }, "awardCriteria": { "criteria": [ { "type": "cost", "name": "Price", "description": "Cost of service", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Technical and Quality", "description": "Quality assessment of the tender response.", "numbers": [ { "number": 39, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "description": "Assessment of social value proposals.", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Demonstration", "description": "Assessment of Demonstration.", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Real Living Wage", "description": "Assessment of real living wage response", "numbers": [ { "number": 1, "weight": "percentageExact" } ] } ] }, "contractPeriod": { "startDate": "2027-03-15T00:00:00+00:00", "endDate": "2032-03-14T23:59:59+00:00", "maxExtentDate": "2037-03-14T23:59:59+00:00" }, "hasRenewal": true, "renewal": { "description": "Following initial term there is potential to extend by a further 2 years then 3 years. 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If you experience any technical difficulties please contact the Intend Helpdesk on 0845 557 8079 or by email support@in-tend.co.uk." }, { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "075832-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/075832-2026", "datePublished": "2026-08-10T15:27:26+01:00", "format": "text/html" } ], "hasRecurrence": true, "recurrence": { "dates": [ { "startDate": "2035-06-01T23:59:59+01:00" } ] } }, "language": "en" }