---
title: "Work Force Management Solution"
ocid: "ocds-h6vhtk-06e140"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e140"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e140.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e140.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS Business Services Authority"
published: "2026-08-11"
---

# Work Force Management Solution

Buyer: NHS Business Services Authority  
Current stage: Award  
OCID: ocds-h6vhtk-06e140

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e140)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e140.json)

## Summary

The NHS Business Services Authority procured a workforce management software solution for its services. The requirement covers a system capable of maintaining business continuity, improving existing processes, driving operational efficiencies, increasing performance and generating new data insights. It is intended to support NHSBSA services that rely on workforce management to manage and deliver outputs for customers. The procurement is for an IT software package rather than construction or physical goods. Delivery is associated with the North East of England, with NHSBSA based in Newcastle upon Tyne. The buying organisation is a public-sector health body, so suppliers should understand the operational, continuity and service-management needs of NHS services and the importance of dependable systems supporting customer-facing outputs.

This procurement has been awarded following a limited call-off from the G-Cloud framework, using an award procedure without prior publication of a competition notice. The single lot is recorded as cancelled, but the associated award is active and the contract is active. Verint Systems UK Limited was selected as supplier. One bid was received, and none came from an SME. The award date is not stated. The contract was signed on 20 July 2026 for £2,958,346.52 including the recorded contract value; the contract period is not stated. The published award criterion was price. The procurement fell outside the stated directive scope, with the procedure rationale identifying the G-Cloud call-off route. The award relates to the workforce management software requirement described above.

This outcome demonstrates a substantial NHSBSA requirement for an enterprise workforce management platform, delivered through the G-Cloud framework and awarded to a large specialist supplier. Competitors seeking similar work with this buyer would need a credible software product, strong implementation and support capability, and evidence that the system can protect business continuity while improving workforce processes and operational efficiency. Relevant suppliers should be able to provide reliable data, reporting and insight features, support services that sustain NHS operations, and performance at the scale required for customer-facing public services. The single bid and absence of SME participation suggest that framework access, specialist experience and the capacity to manage a large public-sector deployment may be important when this type of requirement is next considered.

## Notice

To procure a suitable workforce management solution that is capable of ensuring business continuity, improving our current processes, drive efficiencies and improved performance providing new data insights and continue to support the NHSBSA services reliant on the system to manage and deliver best in class outputs to customers.

### Lot Information

Lot 1

To procure a suitable workforce management solution that is capable of ensuring business continuity, improving our current processes, drive efficiencies and improved performance providing new data insights and continue to support the NHSBSA services reliant on the system to manage and deliver best in class outputs to customers.

### Procurement Information

Call off from G-Cloud

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/076193-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Jul 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,958,346 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS Business Services Authority |
| Locality | NEWCASTLE UPON TYNE |
| Postcode area | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Verint Systems UK Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 11 Aug 2026 at 12:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/076193-2026

## Notice URLs

- http://www.verint.com
- https://www.nhsbsa.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e140. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e140.json.