---
title: "Corporate Electronic Document Management System"
ocid: "ocds-h6vhtk-06e26c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e26c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e26c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e26c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Bournemouth, Christchurch and Poole Council"
published: "2026-08-12"
---

# Corporate Electronic Document Management System

Buyer: Bournemouth, Christchurch and Poole Council  
Current stage: Award  
OCID: ocds-h6vhtk-06e26c

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## Summary

Bournemouth, Christchurch and Poole Council procured ongoing maintenance and support for its existing IDOX electronic document and records management system (EDRMS). The requirement covers software maintenance for a corporate electronic document management system, including authorised support, software updates, patches and upgrades for the proprietary IDOX platform. This is an information technology service supporting the Council’s document management operations. The work is for the Council and its existing system environment, with delivery associated with the Bournemouth area. The requirement was structured as a single software lot and relates specifically to maintaining the current IDOX system rather than supplying a new document management platform.

The procurement is complete and was awarded to Idox Software Ltd; the contract is active and was signed on 1 April 2026. Its value is £155,347.55. The Council used a limited procedure without prior publication of a competition, through the CCS Vertical Application Solutions Framework, Lot 3. The stated basis was that competition was absent for technical reasons: IDOX Software Ltd was identified as the only supplier able to provide authorised support for the Council’s proprietary platform. The award followed one bid. Price was the stated award criterion. The procurement covered software maintenance and support, including updates, patches and upgrades, to maintain business continuity while replacement arrangements were developed.

This award indicates established demand from Bournemouth, Christchurch and Poole Council for specialist support of a proprietary electronic document and records management system. The successful supplier needed direct authority and technical capability to maintain the IDOX platform, provide supported updates, patches and upgrades, and protect continuity of council operations. For a business assessing comparable future requirements from this buyer, credibility would depend on demonstrable IDOX expertise, recognised access to the manufacturer’s support and release arrangements, and the capacity to provide dependable ongoing maintenance rather than general document-management consultancy alone. Relevant suppliers would also need to understand support for an existing corporate system and the operational risks of maintaining it while replacement arrangements are developed.

## Notice

Software maintenance renewal for the IDOX electronic document management software (EDRMS).

### Procurement Information

The contract is for the ongoing maintenance and support of the Council's existing IDOX Electronic Document and Records Management System (EDRMS). IDOX Software Ltd is the only supplier able to provide authorised support, updates, patches and upgrades for this proprietary system. Competition is absent for technical reasons as no alternative supplier can provide equivalent support for the existing platform. Continued support is required to ensure business continuity while future replacement arrangements are developed. The award was made through the CCS Vertical Application Solutions Framework (RM6259), Lot 3.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/076671-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £155,347 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Bournemouth, Christchurch and Poole Council |
| Locality | BOURNEMOUTH |
| Postcode area | Bournemouth |
| Postcode | BH2 6DY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK63 Bournemouth, Christchurch and Poole |
| Local authority | Bournemouth, Christchurch and Poole |
| Electoral ward | Bournemouth Central |
| Westminster constituency | Bournemouth West |
| Delivery location | TLK24 Bournemouth, Christchurch and Poole |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Idox Software Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48311100 - Document management system
- 72267100 - Maintenance of information technology software

## Release History

- 12 Aug 2026 at 11:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/076671-2026

## Notice URLs

- https://www.bcpcouncil.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e26c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e26c.json.