---
title: "Zip Tap Servicing/Hydro Care Maintenance Plan for NCC Properties - S515159"
ocid: "ocds-h6vhtk-06e2f7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e2f7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e2f7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e2f7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Norfolk County Council"
published: "2026-08-12"
---

# Zip Tap Servicing/Hydro Care Maintenance Plan for NCC Properties - S515159

Buyer: Norfolk County Council  
Current stage: Award  
OCID: ocds-h6vhtk-06e2f7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e2f7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e2f7.json)

## Summary

Norfolk County Council procured servicing and maintenance for Zip water taps under a Hydro Care maintenance plan for council properties. The requirement is a services contract covering repair and maintenance of installed Zip tap equipment. The buyer is Norfolk County Council, based in Norwich, and the work relates to its properties across the council estate. This is a specialist facilities maintenance requirement rather than a general construction, plumbing or equipment supply contract. Businesses relevant to this procurement would provide planned servicing, fault diagnosis, repair and ongoing maintenance for Zip taps or comparable filtered drinking-water and hot-water systems. The requirement is focused on keeping existing equipment operational for the council’s property users and staff.

The procurement has been completed and the contract was awarded through a below-threshold procedure, with the specific method recorded as unknown. It consisted of one lot. The award is active and was made to ZIP HEATERS (UK) LTD. The awarded contract value was £32,007.74 excluding VAT, or £38,409.29 including VAT. The contract was signed on 15 July 2025 and ran from 16 July 2025 to 8 June 2026. The procurement was categorised as repair and maintenance services. The available outcome information identifies the selected supplier and the contract’s financial and delivery period; it does not set out a separate scoring model or detailed evaluation weighting. This is therefore evidence of a completed, single-supplier council requirement.

This requirement is commercially relevant to specialist manufacturers, authorised service partners and facilities maintenance businesses able to support Zip tap systems in public-sector buildings. Credible competitors would need practical capability in planned servicing, preventative maintenance, fault finding, repairs and replacement of components, with enough operational capacity to cover a council property estate rather than a single site. Experience maintaining installed drinking-water or hot-water dispensing equipment would help demonstrate that capability, particularly where service continuity, response times and safe operation matter. The award also shows that Norfolk County Council uses a focused, below-threshold route for this type of requirement and selected a specialist supplier. Businesses tracking this buyer should use the requirement as a benchmark for the technical scope, service model and scale expected when comparable maintenance work returns to market.

## Notice

Zip Tap Servicing/Hydro Care Maintenance Plan for NCC Properties - S515159 PS32007.74

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/076939-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Jul 2025 |
| Contract period | 16 Jul 2025 - 8 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £32,007 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Norfolk County Council |
| Locality | NORWICH |
| Postcode area | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZIP HEATERS (UK) LTD |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 12 Aug 2026 at 16:15 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/076939-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/076939-2026
  12th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.norfolk.gov.uk
- http://www.zipwater.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e2f7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e2f7.json.