--- title: "Surveying & Claims Management Services" ocid: "ocds-h6vhtk-06e37c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e37c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e37c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e37c.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "Metropolitan Housing Trust Ltd" published: "2026-08-13" --- # Surveying & Claims Management Services Buyer: Metropolitan Housing Trust Ltd Current stage: Tender OCID: ocds-h6vhtk-06e37c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e37c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e37c.json) ## Summary Metropolitan Housing Trust Ltd is procuring surveying and claims management services for insured and non-insured housing repairs. The work covers arranging appointments, managing cases and paying contractors, including payments to third-party contractors for non-insured repairs and handling claims with insurers for insured repairs. The requirement combines building surveying with insurance claims adjustment and management. Services will support the Trust’s repair and claims activity in London. The procurement is for services rather than construction works directly, but suppliers will need to coordinate contractors involved in repair cases. The scope is therefore suited to organisations providing property surveying, repair claims administration, contractor management or related insurance claims services. The procurement has reached the tender stage: the buyer invited offers through an open procedure. Suppliers could submit electronic offers in English through the Delta eSourcing portal. The deadline for enquiries was 11 September 2026 at 23:59, and the deadline for offers was 16 September 2026 at 12:00. The estimated value is £6.4 million, or £7.68 million gross. The contract is intended to run from 1 November 2026 to 31 October 2029, with a possible one-year extension by mutual agreement, allowing it to run until 31 October 2030. The planned award decision date is 16 October 2026. Quality and delivery account for 60% of evaluation and price for 40%. This opportunity suits small and medium-sized enterprises as well as larger specialist providers. It is commercially relevant to firms that can deliver both building surveying and insurance claims adjustment services, or manage these capabilities through a suitable delivery model. Strong candidates will be able to assess and administer repair-related claims, distinguish insured from non-insured cases, arrange appointments, manage case progression and payments, and coordinate third-party repair contractors. Suppliers should also be able to work with insurers on covered claims while overseeing contractor activity for other repairs. The evaluation gives greater weight to quality and delivery than price, so demonstrable operational capability, reliable case management and effective contractor coordination are central to competing. ## Notice Surveying and Claims Management services for insured and non-insured repairs including appointment, management and payment of contractors. The estimated contract value can be broken down approximately as follows and is based on : 1. 20% claims management fees and actual spend under this procurement. Fees can vary dependent on volume and value of claims. 2. 80% is insured amounts claimed from the insurer for claims that are covered by insurance and contractor payments for non-insured claims which go to third party contractors Case volumes and estimated contract value is based on current case volumes and spend. This can vary over the contract term as noted in tender documents. Estimated gross historic costs (estimated contract value) relate to 2022-2026. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Insurance-claims-adjustment-services./274UM7R4Q6 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/274UM7R4Q6 ### Lot Information Lot 1 Renewal: One year extension by mutual agreement between the parties ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/077186-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Aug 2026 | | Submission deadline | 16 Sep 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2026 - 31 Oct 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,400,000 | | Lots value | £6,400,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Metropolitan Housing Trust Ltd | | Locality | LONDON | | Postcode area | North London | | Postcode | N14 6PW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI54 Enfield | | Local authority | Enfield | | Electoral ward | Southgate | | Westminster constituency | Southgate and Wood Green | | Delivery location | Not specified | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 71 - Architectural, construction, engineering and inspection services ### Codes - 66518300 - Insurance claims adjustment services - 71315300 - Building surveying services ## Release History - 13 Aug 2026 at 11:59 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/077186-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/077186-2026 13th August 2026 - Tender notice on Find a Tender ## Notice URLs - https://www.delta-esourcing.com - https://www.delta-esourcing.com/respond/274UM7R4Q6 - https://www.delta-esourcing.com/tenders/UK-UK-London:-Insurance-claims-adjustment-services./274UM7R4Q6 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e37c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e37c.json.