---
title: "Iken Case Management"
ocid: "ocds-h6vhtk-06e3da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e3da"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e3da.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e3da.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Middlesbrough Council"
published: "2026-08-13"
---

# Iken Case Management

Buyer: Middlesbrough Council  
Current stage: Award  
OCID: ocds-h6vhtk-06e3da

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e3da)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e3da.json)

## Summary

Middlesbrough Council procured cloud-based legal case management and time-recording software, together with associated services. The requirement is an IT services package covering software provision, support and related technology services for the council’s legal casework and time-recording activities. The named public-sector buyer is Middlesbrough Council. The awarded service is associated with delivery in the Middlesbrough area. This is a single service requirement rather than a multi-lot programme, and it is categorised as IT services involving consulting, software development, internet and support. The procurement is therefore relevant to software providers, legal technology businesses and IT service companies able to supply and support cloud case-management systems for a local authority.

This procurement has been awarded and the tender is complete. Middlesbrough Council used a direct award below the applicable threshold, without competition. The contract was signed on 20 July 2026 and runs from 26 July 2026 to 25 July 2027, with a stated maximum extent to 26 July 2027. It includes one 12-month renewal option. The contract was awarded to IKEN BUSINESS LTD. Its value is £112,420 excluding VAT and £134,904 including VAT. The contract is active. The published procurement records identify one completed lot and one active award. The route used means there was no competitive tendering for this award, and the available information does not set out a scored evaluation basis.

This award shows established demand from Middlesbrough Council for a specialist cloud legal case-management and time-recording service, supported by associated IT services. Businesses best placed for a comparable requirement would have a proven legal technology platform, reliable cloud delivery and the ability to support council legal teams throughout the contract. Relevant capability includes managing legal case records, recording time accurately, maintaining secure and dependable access, and providing responsive software support and related services. Competitors should be able to demonstrate experience delivering an integrated case-management and time-recording solution for a public-sector organisation, with sufficient operational capacity to maintain the service and support users. This is a focused opportunity for legal software suppliers and specialist IT providers rather than general-purpose technology contractors.

## Notice

Supply of Iken Cloud Legal Case Management and Time Recording and associated services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/077354-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Jul 2026 |
| Contract period | 26 Jul 2026 - 25 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £112,420 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Middlesbrough Council |
| Locality | MIDDLESBROUGH |
| Postcode area | Cleveland |
| Postcode | TS1 9FT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Newport |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IKEN BUSINESS LTD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Aug 2026 at 15:48 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/077354-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/077354-2026
  13th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.iken.co.uk
- http://www.middlesbrough.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e3da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e3da.json.