---
title: "EDRMS SolutionCare"
ocid: "ocds-h6vhtk-06e3fa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e3fa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e3fa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e3fa.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ORBIT GROUP LIMITED"
published: "2026-08-13"
---

# EDRMS SolutionCare

Buyer: ORBIT GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06e3fa

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## Summary

Orbit Group Limited procured an electronic document and records management system (EDRMS) through its EDRMS SolutionCare requirement. The service covers software licensing and ongoing support for a secure, non-hosted system providing a single repository for tenant, property, compliance and corporate records. It is intended to support secure and consistent document storage, retrieval, version control and audit history. The system also supports GDPR, retention policies, information governance, access controls, evidential records, regulatory reporting and audits. It provides central access to tenancy agreements, correspondence, case files and property documentation, while reducing manual document handling and supporting consistent business processes. Established integrations allow documents and records to be accessed from operational systems. Delivery covers England, for Orbit Group Limited, based in Coventry.

The procurement is complete and one contract was awarded to Netcall Technology Limited. It used a direct award below the applicable threshold, without competition, because Orbit Group Limited considered that suitable compliant frameworks were unavailable for a non-supplier-hosted solution. The contract was signed on 30 July 2026 and runs from 22 September 2026 to 21 September 2027. Its value is £43,732 excluding VAT, or £52,478.40 including VAT. The awarded service is classified as software maintenance and repair services. The contract is active and relates to one completed lot. The published outcome identifies Netcall Technology Limited as the selected supplier. The procurement description emphasises licensing, support, document management, compliance, auditability, records retrieval and integration with Orbit’s core business applications.

This award indicates demand from a housing organisation for a secure, non-hosted EDRMS combining software licensing with ongoing support. Suppliers competing for similar work would need to demonstrate a mature electronic document and records management platform capable of handling tenant, property, compliance and corporate records in one controlled repository. Credible capability includes secure storage and retrieval, version control, audit history, access controls, retention-policy support and evidential records for inspections and investigations. Experience supporting GDPR and information governance would be relevant, as would the ability to manage compliance and safety documentation and provide evidence for reporting and audits. Suppliers should also be able to integrate the EDRMS with operational business applications, reduce manual handling and support consistent processes across a geographically broad English operation.

## Notice

EDRMS V7 Termed Licences The contract provides us with licencing/software and ongoing support for a secure electronic document and management records system. This enables a single repository for tenant, property, compliance and corporate records and secure/consistent document storage, retrieval, version control and audit history. Benefits of the system include: * Regulatory Compliance & Governance o Supports GDPR, retention policies and information governance requirements. o Provides audit trails, access controls and evidential records for regulatory inspections and investigations. * Tenant & Property Information o Central location for tenancy agreements, correspondence, case files and property documentation. o Quick access to historical records to support customer service and case management. * Compliance & Safety Records o Storage and management of key compliance documentation o Supports evidence gathering for regulatory reporting and audits. * Business Process Support o Reduces manual handling of documents and improves process consistency. * System Integrations o Established integrations with core business applications. o Enables documents and records to be accessed directly from operational systems. Procurement frameworks have been explored to award the new contract but as this not a supplier hosted solution, there are not frameworks available that we can compliantly awarded through.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/077415-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jul 2026 |
| Contract period | 22 Sep 2026 - 21 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £43,732 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORBIT GROUP LIMITED |
| Locality | COVENTRY |
| Postcode area | Coventry |
| Postcode | CV3 2SU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wyken |
| Westminster constituency | Coventry East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 13 Aug 2026 at 16:58 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/077415-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/077415-2026
  13th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.netcall.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.orbit.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e3fa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e3fa.json.