--- title: "Internet Enabled Cognitive Behavioural Therapy (ieCBT)" ocid: "ocds-h6vhtk-06e47d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e47d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e47d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e47d.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)" published: "2026-08-14" --- # Internet Enabled Cognitive Behavioural Therapy (ieCBT) Buyer: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) Current stage: Tender OCID: ocds-h6vhtk-06e47d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e47d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e47d.json) ## Summary Public Services Delivery Scotland, on behalf of NHS Scotland, is procuring licences for national patient access to an internet-enabled cognitive behavioural therapy (ieCBT) service. The service must provide NICE-recommended forms of cognitive behavioural therapy for people experiencing common mental health problems who face barriers to traditional services. Patients should be able to access treatment from home through an online technological solution using live, one-to-one written communication. This is an information technology and software service, including software licences and supporting systems. Delivery is across Scotland, for use by patients in their homes. The requirement is a single service lot and is intended to continue NHS Scotland’s provision of ieCBT rather than provide general mental health services or face-to-face treatment. The procurement has reached tender: the buyer invited offers through an open procedure. Bids were to be submitted electronically in English, with the submission deadline set for 14 September 2026 at 17:00. The same date and time was set for bid opening and the start of the award period. The estimated contract value is £9,000,000, covering an initial 36-month contract period and two optional 12-month extensions. Quality carries 85% of the evaluation weighting and price 15%. Bidders cannot submit variants and a document participation fee applies. Electronic ordering and payment will be used, while electronic invoicing is allowed. The contract includes subcontracting provisions and mandatory community-benefit commitments, including reporting recent and proposed benefits in Scotland or engagement with the NHS Scotland Community Benefits Gateway. This opportunity suits an established digital health, software or managed technology provider able to deliver secure, reliable online CBT at national scale. Suppliers should demonstrate three relevant services delivered during the previous three years and hold, or commit to obtain before contract commencement, ISO 27001 information-security certification. The service and its provider should have appropriately qualified staff, including ITIL or equivalent qualifications for service management and helpdesk functions, with relevant qualifications also required for managerial staff. Relevant additional credentials may include Cyber Essentials, Cyber Essentials Plus, ISO 9001, ISO 27017, ISO 27018 and the UK Government’s 14 Cloud Security Principles. Bidders need secure financial standing, suitable insurance, and the capacity to explain any proposed subcontracting and its proportion of delivery. ## Notice Procurement of licences for national patient access to an ieCBT service. ### Lot Information Lot 1 ieCBT delivers NICE-recommended forms of cognitive behavioural therapy to patients online, at home, via live, one-to-one, written communication and is for those people experiencing common mental health problems but encounter a range of barriers to accessing traditional services. NHS Scotland are looking to continue delivery of ieCBT through a solution that: - Provides NICE-recommended forms of cognitive behavioural therapy to patients experiencing common mental health problems - Provides access to CBT treatment directly in patient homes through a technological solution delivered online, at home, via live, one-to-one, written communication Renewal: The contract will include two optional extension periods of 12 months each. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/077617-2026 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Aug 2026 | | Submission deadline | 14 Sep 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £9,000,000 | | Lots value | £9,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) | | Locality | EDINBURGH | | Postcode area | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 14 Aug 2026 at 11:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/077617-2026 ## Notice URLs - http://publicservicesdelivery.scot/about/procurement/ - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000840196 - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ - https://www.nss.nhs.scot/procurement-and-logistics/sustainability/access-our-community-benefit-gateway/ - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883 - https://www.publictendersscotland.publiccontractsscotland.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e47d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e47d.json.