---
title: "Retail Operations Model Articulation and Activation Consultancy"
ocid: "ocds-h6vhtk-06e4c5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e4c5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e4c5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e4c5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Post Office Limited"
published: "2026-08-14"
---

# Retail Operations Model Articulation and Activation Consultancy

Buyer: Post Office Limited  
Current stage: Award  
OCID: ocds-h6vhtk-06e4c5

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## Summary

Post Office Limited commissioned consultancy services to articulate and activate its new retail operating model. The work supports the next phase of the Post Office’s retail transformation through three connected work packages: developing an organisational narrative, codifying practical operating guidance for new ways of working, and creating partner and network assets to help activate the model. The requirement combines business analysis, project management and retail-sector consultancy, with the relevant classifications covering retail trade services, business analysis consultancy and project management consultancy. Delivery covers the United Kingdom. The buyer is Post Office Limited, a public undertaking, and the service is centred on its Retail team and the organisation’s wider partner and network relationships.

The procurement has been completed and the contract was awarded to Manifesto Growth Ltd. It used a direct award below the applicable threshold, without competition, covering one completed lot. The award was made on 7 August 2026 and the contract was signed on the same date. The contract runs from 7 August 2026 to 27 November 2026, with an 11-week delivery programme. Its value is £151,700 excluding VAT and £182,040 including VAT. Manifesto Growth Ltd is the active awarded supplier and the contract is active. The stated work comprises the retail narrative, operating model guidance, and partner and network activation assets required to support the Post Office’s retail transformation.

This procurement demonstrates demand from Post Office Limited for specialist transformation consultancy that can connect strategy, operating-model design and practical implementation. A credible competitor for a future requirement of this kind would need to develop a clear organisational narrative, translate strategic change into workable guidance for staff, and produce engagement or activation assets for partners and retail networks. Relevant capability includes business analysis, project management, retail-sector understanding and experience supporting large, distributed organisations through operating-model change. Suppliers would also need to coordinate several linked work packages and turn their outputs into material that can be used across the organisation and its external network. Manifesto Growth Ltd, the appointed SME, indicates that a focused consultancy can deliver this type of assignment.

## Notice

Full proposal - Helping the Post Office articulate and activate its new Retail model, Manifesto Statement of Work Manifesto will partner with the Post Office Retail team over 11-weeks to deliver three connected work packages that together provide the narrative, practical operating guidance and engagement assets needed to support the next phase of the Retail transformation. - Develop the narrative to align the organisation - Codify the Retail operating model to enable new ways of working - Develop the partner and network assets to activate the Retail operating model

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/077738-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Aug 2026 |
| Contract period | 7 Aug 2026 - 27 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £151,700 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Post Office Limited |
| Locality | LONDON |
| Postcode area | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MANIFESTO GROWTH LTD |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 55000000 - Hotel, restaurant and retail trade services
- 72221000 - Business analysis consultancy services
- 72224000 - Project management consultancy services

## Release History

- 14 Aug 2026 at 14:36 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/077738-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/077738-2026
  14th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://corporate.postoffice.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e4c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e4c5.json.