{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-06e4df-2026-08-14T15:22:41+01:00", "date": "2026-08-14T15:22:41+01:00", "ocid": "ocds-h6vhtk-06e4df", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PCLM-3677-JYML", "name": "CCW", "identifier": { "scheme": "GB-PPON", "id": "PCLM-3677-JYML" }, "address": { "streetAddress": "23 Stephenson Street", "locality": "Birmingham", "postalCode": "B2 4BH", "country": "GB", "countryName": "United Kingdom", "region": "UKG31" }, "contactPoint": { "name": "Chris Tate", "email": "Procurement@ccwater.org.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.ccw.org.uk", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PCLM-3677-JYML", "name": "CCW" }, "planning": { "noEngagementNoticeRationale": "Not required as full timeframe being adhered too." }, "tender": { "id": "26-011", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Smart Metering Longitudinal Research", "description": "Understand the experiences and attitudes of bill payers and their households towards smart meter information and their water use through changing external and household contexts over an extended timeframe.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79311100", "description": "Survey design services" }, { "scheme": "CPV", "id": "79310000", "description": "Market research services" }, { "scheme": "CPV", "id": "79311200", "description": "Survey conduction services" }, { "scheme": "CPV", "id": "79311300", "description": "Survey analysis services" }, { "scheme": "CPV", "id": "79315000", "description": "Social research services" }, { "scheme": "CPV", "id": "79300000", "description": "Market and economic research; polling and statistics" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 400000, "amount": 320000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "There is a initial PSQ with three scored questions. The top scoring bidders will be then taken thoough to the formal techincal stage. Commercial scoring will take place withthe techincal bids" }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionMethodDetails": "https://public.ukp.app.jaggaer.com", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-09-02T17:00:00+01:00", "enquiryPeriod": { "endDate": "2026-08-26T12:00:00+01:00" }, "awardPeriod": { "endDate": "2026-09-11T23:59:59+01:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 400000, "amount": 320000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Employer's (Compulsory) Liability Insurance* = PS10 million Public Liability Insurance = PS5 million Professional Indemnity Insurance = PS2 million Product Liability Insurance = PS2 million", "description": "Please provide a concise overview of your understanding of the scope of work, key deliverables/outcomes, and any critical considerations/challenges relevant to successful delivery of the requirements. This should cover the relevant contextual knowledge and experience you have which has informed your approach to important aspects of delivery for this research. Detailed delivery methodology is not required and will not be evaluated within this question.", "numbers": [ { "number": 25, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Experience", "description": "Recent CCW research found that many customers are unclear about what type of water meter they have. For this research, we only want to include customers in households which have a smart water meter, and where the customer has access to an app or web portal which shows their water consumption on a continuous basis. This means that the customer can check their consumption between bills and see their water use over time whenever they want to. Some customers have smart capable meters where they do not yet have access to their consumption data as they are not yet fully active until the communication kit is installed. Other customers have a water meter which needs to be read by a person. We intend to ask water companies to provide post codes for where they have fitted smart water meters that provide access to consumption data as above. However, it is possible that not all households in the postcode will have the right kind of water meter for this research. Q - Suppliers should give 2 examples of when they have recruited people based on recruitment criteria that people may not have had a clear understanding of. These examples should include how this was overcome through the recruitment process, to ensure that the right people who were in scope for the research were identified. This research requires people to be recruited and actively engaged in the research over an extended timescale - potentially a few years. The frequency of research activities is to be confirmed through the supplier selection process. This will be influenced by changes in external contexts which may affect how households engage with their water use. Q - Suppliers should give 2 examples of when they have recruited people for an extended research period over a few years. The examples should include what the supplier did to ensure participant engagement and active participation in research activities, including the frequency of the research activities.", "numbers": [ { "number": 50, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Expertise and Capacity of the Team", "description": "Please provide details of the proposed project team, including their relevant experience and qualifications. Your response should specifically demonstrate experience in undertaking qualitative research over longer timescales and explain how this experience will support successful delivery of this requirement. Include how you would cover capacity during sickness or if there was a suspension in project activity.", "numbers": [ { "number": 25, "weight": "percentageExact" } ] } ] }, "secondStage": { "minimumCandidates": 1, "maximumCandidates": 6 }, "selectionCriteria": { "criteria": [ { "type": "economic", "description": "CCW standard insurance rates Employer's (Compulsory) Liability Insurance* = PS10 million Public Liability Insurance = PS5 million Professional Indemnity Insurance = PS2 million Product Liability Insurance = PS2 million" }, { "type": "technical", "description": "Please refer to pack on e-sourcing" }, { "description": "Please refer to bidder pack", "forReduction": true } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-10-15T00:00:00+01:00", "endDate": "2027-03-31T23:59:59+01:00", "maxExtentDate": "2030-10-14T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The initial year will run until the end of the financial year, then yearly extenstions granted if funding approved and research still required" } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "077783-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/077783-2026", "datePublished": "2026-08-14T15:22:41+01:00", "format": "text/html" } ], "contractTerms": { "financialTerms": "Purchase order and invoice system" }, "riskDetails": "Follow SLA" }, "language": "en" }