--- title: "W5045 Walsall Connected" ocid: "ocds-h6vhtk-06e51a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e51a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e51a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e51a.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "Walsall Council" published: "2026-08-14" --- # W5045 Walsall Connected Buyer: Walsall Council Current stage: Tender OCID: ocds-h6vhtk-06e51a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e51a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e51a.json) ## Summary Walsall Council is procuring Walsall Connected, a digital, social and financial inclusion service across five Walsall localities. The service will help residents access council online services, build digital confidence, and connect with community support through tailored advice, training and signposting to local services and opportunities. The procurement covers training and personal development support. Four locality-based lots cover North, East, South and West Walsall, with each area requiring support tailored to its communities, including work with families, young adults, older people, isolated residents and people affected by language or cultural barriers. A fifth lot covers in-person support at Lichfield Street Hub and Walsall Manor Hospital. The procurement has reached tender: Walsall Council invited offers through an open procedure. The enquiry deadline was 4 September 2026 at 12:00, and the tender submission deadline was 11 September 2026 at 12:00. The intended award decision date was 5 October 2026. Lots 1 to 4 each have an estimated value of £185,250 excluding VAT (£222,300 including VAT), with an initial contract period from 19 October 2026 to 18 October 2028 and two possible 12-month renewals, extending to 18 October 2030. Lot 5 is valued at £254,000 excluding VAT (£304,800 including VAT), for the same initial period without stated renewals. Each lot is evaluated on quality 90%, price 5% and social value 5%. This opportunity suits organisations delivering community-based digital inclusion, advice, training and personal development services, particularly those able to combine practical digital support with social and financial inclusion work. Suppliers should be able to tailor delivery to differing local needs, including deprivation, youth engagement, older people’s isolation, health conditions, connectivity barriers, language needs and cultural differences. The fifth lot suits providers with the staffing, operational discipline and consistent trained personnel needed for high-demand in-person services at a community hub and hospital. The requirement is marked as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Providers with strong partnership, signposting and preventative-support experience are likely to be well placed to compete. ## Notice Walsall Connected delivers digital, social and financial inclusion support across five dedicated Walsall localities. The service helps residents access Council online services, develop digital confidence, and connect with community-based support through tailored advice, training and signposting to appropriate local services and opportunities. ### Lot Information North Walsall This Lot tends to have higher levels of deprivation, lower educational attainment, and a younger population. This suggests a need for targeted digital programmes, especially for families and young adults, alongside preventative work focused on youth engagement and early intervention in education and employment pathways. Renewal: 2 x 12 months East Walsall Lot 2 is generally more affluent, with higher levels of employment and digital access. However, there may still be pockets of digital exclusion, particularly among older adults. Here, preventative work could focus on social isolation and long term health conditions, using digital tools to support independence and wellbeing. Renewal: 2 x 12 months South Walsall Lot 3 is ethnically diverse and includes areas with both affluence and deprivation. Language barriers and cultural differences may impact digital engagement. Therefore, culturally sensitive digital support, including multilingual resources and tailored training, is essential. Preventative efforts should also address health inequalities and access to services. Renewal: 2 x 12 months West Walsall Lot 4 has a mix of urban and semi-rural areas, with varying levels of connectivity and access. Digital support should focus on greater awareness and local digital training offers across Centres. Preventative work might include transport and access solutions, especially for older or isolated Service Users. Renewal: 2 x 12 months Lichfield St Hub & Manor Hospital Lot 5 delivers a high-quality Walsall Connected in person support service at (firstly) Lichfield Street Hub and (secondly) Walsall Manor Hospital, which are two of the network's highest demand sites requiring consistent, trained Personnel to maintain service standards and quality Walsall Connected in person support at these locations. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/077883-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Aug 2026 | | Submission deadline | 11 Sep 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 19 Oct 2026 - 18 Oct 2028 | | Recurrence | 2030-04-01 | ## Values | Field | Value | | --- | --- | | Tender value | £995,000 | | Lots value | £995,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Walsall Council | | Locality | WALSALL | | Postcode area | Walsall | | Postcode | WS1 1TP | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG38 Walsall | | Local authority | Walsall | | Electoral ward | St Matthew's | | Westminster constituency | Walsall and Bloxwich | | Delivery location | TLG38 Walsall | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80521000 - Training programme services - 80570000 - Personal development training services ## Release History - 14 Aug 2026 at 18:06 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/077883-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/077883-2026 14th August 2026 - Tender notice on Find a Tender ## Notice URLs - https://in-tendhost.co.uk/walsallcouncil/aspx/Home - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e51a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e51a.json.