--- title: "Lift Maintenance" ocid: "ocds-h6vhtk-06e550" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e550" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e550.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e550.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "COASTLINE HOUSING LIMITED" published: "2026-08-17" --- # Lift Maintenance Buyer: COASTLINE HOUSING LIMITED Current stage: Planning OCID: ocds-h6vhtk-06e550 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e550) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e550.json) ## Summary Coastline Housing Limited intends to procure lift maintenance and associated services across its residential and communal housing portfolio in Cornwall. The work covers planned preventative maintenance, statutory servicing, emergency breakdown response, responsive repairs, component replacement, lift entrapment management and LOLER inspections or liaison with inspection bodies. It also includes asset condition surveys, lifecycle forecasting, replacement and refurbishment advice, modernisation proposals, energy-efficiency improvements, electronic reporting, certification and asset performance monitoring. The equipment includes approximately 19 passenger lifts, one wheelchair lift, one powered mobility lift, two through-floor lifts, two bath hoists, one training hoist and two fall-arrest systems. The purpose is to maintain safe, reliable and legally compliant access for residents, staff and visitors, while reducing downtime and improving customer service. This procurement is at the planning stage and is not yet an invitation to tender. Coastline Housing is carrying out preliminary market engagement and expects responses by 11 September 2026. Suppliers are being asked to comment on the clarity and proportionality of the requirements, suitable contract duration and mobilisation period, service levels, operational risks, innovations, social value and the proposed procurement strategy. The planned contract period is 1 April 2027 to 31 March 2030, with an option to renew or extend to 31 March 2032. The estimated value is £250,000 excluding VAT, or £300,000 including VAT. The process is above threshold, intended to use a dynamic purchasing system, and currently comprises one lot. Further asset information is expected during the tender stage. This will suit lift maintenance contractors with capacity to cover a geographically dispersed portfolio across Cornwall, including emergency call-outs and agreed response times. Relevant experience includes maintaining residential lift portfolios and delivering comparable contracts for social housing, local authorities or other public sector organisations. Suppliers should be prepared to support vulnerable residents during outages, work safely in occupied homes and provide qualified, competent and trained lift engineers. The buyer is likely to expect compliance with BS EN 81, applicable lift regulations and UK GDPR, supported by cyber-security and data-protection arrangements. Relevant industry accreditation, LEIA membership or an equivalent recognised body, appropriate health and safety accreditation, and public and employers’ liability insurance are expected. Preparation should also cover electronic certification, mobilisation planning, route optimisation, recycling, local skills and wider social value. ## Notice Coastline Housing Ltd is seeking Expressions of Interest (EOIs) from suitably qualified and experienced lift maintenance contractors to deliver maintenance and associated services for lift and lifting equipment across its housing portfolio. To provide planned preventative maintenance, statutory servicing, emergency breakdown response, repairs, and associated lift maintenance services for Coastline Housing's lift and lifting equipment portfolio, including: * Planned preventative maintenance (PPM) and statutory servicing. * Emergency breakdown response and call-out services. * Responsive repairs and replacement of components. * Provision of LOLER inspections where applicable or liaison with inspection bodies. * Management of lift entrapment incidents. * Supply of technical advice relating to lifecycle replacement planning and asset condition. * Asset condition surveys. * Lifecycle forecasting and replacement planning. * Major component replacement recommendations. * Lift modernisation proposals * Full lift replacement and refurbishment solutions where required. * Suppliers are invited to provide details of their experience delivering maintenance, modernisation and replacement programmes within residential housing portfolios. * Energy efficiency improvement opportunities. * Electronic reporting, certification and asset performance monitoring. * Maintaining safe, reliable and compliant operation of lift and lifting equipment across the housing portfolio. The contract is intended to ensure the continued safe operation, reliability and statutory compliance of lift assets that provide essential access for residents, staff and visitors. The portfolio currently comprises approximately: * 19 Passenger Lifts * 1 Wheelchair Lift * 1 Powered Mobility Lift * 2 Through Floor Lifts * 2 Bath Hoists * 1 Training Hoist * 2 Fall Arrest Systems * Further asset information will be made available during the tender stage, including: Manufacturer and model details. Asset age and installation dates. Lift type (traction, hydraulic, machine room less (MRL), platform lifts, etc.). Service and breakdown history. Current maintenance arrangements. Asset condition information where available. Suppliers are invited to identify any additional asset information they would require to support accurate tender submissions and effective contract mobilisation. The successful contractor will be expected to undertake planned preventative maintenance, statutory servicing, emergency breakdown response, repairs, condition reporting and associated compliance activities throughout the contract term. The contractor will be required to work collaboratively with Coastline Housing to minimise downtime, improve equipment reliability and deliver a high standard of customer service. ### Planning Information The geographical spread of properties across Cornwall presents logistical challenges which require effective planning and resource allocation. Contractors must demonstrate: • Experience in maintaining residential lift portfolios. • Availability of qualified and competent lift engineers. • Capability to provide emergency response services across Cornwall. • Robust health and safety management systems. • Experience of working within occupied residential environments. • Ability to provide electronic reporting and certification. • Commitment to environmental sustainability and social value. Coastline Housing Asset Profile The lift and lifting equipment assets are located across various residential and communal buildings within Cornwall. The portfolio currently comprises: Asset Type Approximate Quantity Passenger Lifts 19 Wheelchair Lift 1 Powered Mobility Lift 1 Through Floor Lifts 2 Bath Hoists 2 Training Hoist 1 Fall Arrest Systems 3 Asset numbers are indicative only and may be subject to change during the contract term. Minimum Contractor Requirements Interested suppliers should be able to demonstrate: • Experience of working within occupied residential and social housing environments. • Ability to support vulnerable residents during equipment outages. • Robust customer service and complaints management procedures. • Cyber security and data protection arrangements. • Compliance with UK GDPR requirements. • Relevant industry accreditation and certification. • Compliance with BS EN 81 and associated lift regulations. • Membership of LEIA or equivalent recognised industry body. • Evidence of lift engineer competency and training. • Appropriate health and safety accreditation. • Public Liability Insurance. • Employers Liability Insurance. • Experience delivering comparable contracts within social housing, local authority or public sector environments. • Capability to deliver emergency call-out services and engineer attendance within agreed response times. Environmental and Social Value Expectations Contractors will be expected to: • Minimise travel emissions through effective route planning. • Utilise electronic reporting and certification. • Recycle lift components and waste materials wherever practical. • Support local employment and skills development within Cornwall. • Demonstrate wider social value commitments throughout the contract. Contract Mobilisation The successful contractor will be expected to provide a comprehensive mobilisation plan prior to contract commencement. Market Engagement Questions • Are the proposed contract requirements clear and proportionate? • What contract duration would be most attractive to the market? • What mobilisation period would normally be required following contract award? • Are the proposed service requirements achievable across Cornwall? • What service level measures and key performance indicators would you recommend? • What innovations, technologies or reporting systems could improve service delivery? • What are the key operational risks associated with delivery of this contract? • Are there any barriers that may discourage supplier participation? • What social value initiatives could be delivered as part of this contract? • Do you have any recommendations that would improve the proposed procurement strategy? Suppliers are encouraged to provide any additional observations which may assist Coastline Housing in developing the final specification and procurement documentation. Your submission should include: • Company name and contact details. • Summary of relevant experience. • Responses to Market Engagement Questions. • Details of similar contracts delivered within the last five years. • Relevant accreditations and certifications. • Confirmation of capacity to deliver services across Cornwall. • Details of emergency response capability. • Details of social value and environmental initiatives. • Any observations or recommendations regarding the proposed procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/077980-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Dynamic | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Aug 2026 | | Submission deadline | Not specified | | Future notice date | 11 Sep 2026 | | Award date | Not specified | | Contract period | 1 Apr 2027 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COASTLINE HOUSING LIMITED | | Locality | REDRUTH | | Postcode area | Truro | | Postcode | TR15 3RQ | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK3 Cornwall and Isles of Scilly | | ITL 3 | TLK30 Cornwall and Isles of Scilly | | Local authority | Cornwall | | Electoral ward | Pool & Tehidy | | Westminster constituency | Camborne and Redruth | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 42 - Industrial machinery - 50 - Repair and maintenance services ### Codes - 42416100 - Lifts - 42419510 - Parts of lifts - 50000000 - Repair and maintenance services ## Release History - 17 Aug 2026 at 10:38 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/077980-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/077980-2026 17th August 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.coastlinehousing.co.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e550. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e550.json.