---
title: "Customer Data Project"
ocid: "ocds-h6vhtk-06e591"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e591"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e591.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e591.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ACCENT HOUSING LIMITED"
published: "2026-08-17"
---

# Customer Data Project

Buyer: ACCENT HOUSING LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06e591

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e591)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e591.json)

## Summary

Accent Housing Limited commissioned customer data research services to support a data enrichment exercise. The work covers survey scripting, digital survey distribution, outbound telephone follow-up, data collection and the delivery of a validated dataset. It is a mixed-mode research and data collection service, combining online and telephone engagement. Delivery covers England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. The requirement is relevant to market research agencies, customer insight specialists and data collection providers able to combine digital surveys with structured telephone interviewing and produce quality-assured customer data for a housing organisation.

The procurement is complete and has been awarded through a direct, below-threshold procedure without competition. Accent Housing Limited awarded the single Data Collection lot to Researchers at Crown Limited on 10 August 2026. The gross awarded and contracted value is £58,428. The contract was signed on 17 August 2026 and runs from 24 August 2026 to 31 March 2027. Evaluation details are not set out beyond the direct-award route. The contract is active, and the award is recorded as active. This outcome shows that the buyer used a non-competitive route for a below-threshold customer data research requirement, with one supplier selected for the complete service.

This award indicates demand from Accent Housing Limited for end-to-end customer research rather than a single data task. A credible future competitor would need to design and script surveys, manage digital distribution, conduct outbound telephone engagement and collect responses consistently across England. It would also need robust data validation and quality assurance processes to turn mixed-mode responses into a reliable dataset. Relevant suppliers include market research agencies, telephone interviewing providers, customer insight consultancies and data enrichment specialists, particularly those able to coordinate online and call-based fieldwork under one delivery model. Experience handling customer data responsibly, maintaining accurate records and reporting usable findings would strengthen a supplier’s position when this type of requirement is next considered.

## Notice

Provider to help Accent perform a data enrichment exercise, delivery will be via via a mixed-mode approach (digital survey and telephone follow-up). The service will include survey scripting, digital distribution, outbound telephone engagement, data collection, and provision of a validated dataset

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078112-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Aug 2026 |
| Contract period | 24 Aug 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £58,428 |
| Contracts value | £58,428 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACCENT HOUSING LIMITED |
| Locality | BRADFORD |
| Postcode area | Bradford |
| Postcode | BD1 4AS |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RESEARCHERS AT CROWN LIMITED |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services
- 73210000 - Research consultancy services

## Release History

- 17 Aug 2026 at 13:02 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/078112-2026
- 17 Aug 2026 at 12:33 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/078087-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/078112-2026
  17th August 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/078087-2026
  17th August 2026 - Contract award notice on Find a Tender

## Notice URLs

- http://teamsearchmr.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e591. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e591.json.