--- title: "Provision of Income Management Systeom" ocid: "ocds-h6vhtk-06e59e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e59e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e59e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e59e.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "London Borough of Sutton" published: "2026-08-17" --- # Provision of Income Management Systeom Buyer: London Borough of Sutton Current stage: Planning OCID: ocds-h6vhtk-06e59e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e59e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e59e.json) ## Summary The London Borough of Sutton is planning to procure an income management system service for Kingston and Sutton Councils. The requirement concerns financial management and accounting software, together with software support services (CPV 48440000 and 72261000). It will support a shared financial services team serving both councils and several related external entities, including Kingston Adult Education and Sutton Housing Partnership. The system will cover council payment activity and income management across the two authorities. Delivery is expected in the London area. This is a services procurement focused on providing and supporting software for managing income, payments and associated financial processes within a substantial shared public-sector operation. This procurement is at the planning stage, before an invitation to tender. The councils expect to use preliminary market engagement through a Soft Market Test. The planned engagement includes confirmation of participation on 19 August 2026, a question-and-answer event from 20 to 28 August, response uploads by 3 September 2026, and feedback during the week commencing 21 September 2026. A subsequent notice is expected on 1 December 2026. The planned contract period is 1 September 2027 to 30 August 2030, with renewal provision potentially extending it to 30 August 2032. The councils’ teams manage over £400 million in net revenue budget and £800 million in gross revenue spend. Combined card payments total 280,000 transactions worth over £70 million annually. This will suit suppliers of income management, payment-processing and financial accounting platforms that can provide implementation, integration and ongoing software support for two councils working through a shared financial services team. Relevant providers are likely to need strong capacity for high-volume public-sector payment activity and the ability to support several connected organisations, including education and housing-related entities. Experience of managing substantial transaction volumes, council income streams and complex organisational arrangements will be useful when preparing for the future procurement. Businesses with established support, service management and data-handling capabilities should use the market engagement to explain how their systems would manage the councils’ payment and income requirements. The immediate focus is preparation and engagement rather than bidding for a contract. ## Notice This Preliminary Market Engagement is related to Income Management System. Kingston and Sutton Councils operate a shared financial services team responsible for over PS400 million in net revenue budget and PS800 million in gross revenue spend. Our finance teams also look after several external entities related to Council payments, including, but not limited to, Kingston Adult Education, and Sutton Housing Partnership. Our combined card payment volumes are 280,000 with a combined value of over PS70 million per annum. ### Planning Information Issue of SMT or PME 17 Aug 2026 Confirmation of participation in the Soft Market Test/Preliminary Market Engagement event 19 Aug 2026 Start of Q&A event 20 Aug 2026 End of Q&A 28 Aug 2026 Deadline to upload responses 03 Sept 2026 Feedback of SMT or PME Week commencing 21 Sept 2026 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/078118-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Aug 2026 | | Submission deadline | Not specified | | Future notice date | 1 Dec 2026 | | Award date | Not specified | | Contract period | 1 Sep 2027 - 30 Aug 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | London Borough of Sutton | | Locality | SUTTON | | Postcode area | Sutton | | Postcode | SM1 1EA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton | | Local authority | Sutton | | Electoral ward | Sutton Central | | Westminster constituency | Sutton and Cheam | | Delivery location | TLI6 Outer London - South | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48440000 - Financial analysis and accounting software package - 72261000 - Software support services ## Release History - 17 Aug 2026 at 13:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/078118-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/078118-2026 17th August 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e59e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e59e.json.