{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06e5a2-2026-08-17T13:14:07+01:00",
    "date": "2026-08-17T13:14:07+01:00",
    "ocid": "ocds-h6vhtk-06e5a2",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-06e5a2",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of Claims Handling and Related Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66000000",
            "description": "Financial and insurance services"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of claims handling and related services for DfT Operator Limited (DFTO) and subsidiaries. The successful supplier will be responsible for providing a comprehensive and fully managed claims handling service. This will include: * Investigating all EL/PL claims and recoveries against DFTO Group under PS100k; * Providing an estimation of liability; * Negotiations to reach settlement; * Settlement of claims and recoveries. This Agreement has been procured and placed by the Buyer, DFTO, and is available for use by DFTO and subsidiaries as listed below: * London North Eastern Railway Limited * Northern Trains Limited * SE Trains Limited * South Western Railway Limited * TransPennine Trains Limited * C2C Railway Limited * Greater Western Railway Ltd * Cross country Rail Ltd * Railway West Coast Ltd * GA Trains Limited * Chiltern Rail Ltd * WM Trains Ltd * Midlands East Trains Ltd * Thameslink Southern Great Northern Ltd",
        "lots": [
            {
                "id": "1",
                "description": "This contract was awarded following a further competition under CCS Framework RM6323 Insurance & Related Services 4, Lot 2: Claims Handling and Related Services. DFTO issued an expression of interest to all framework suppliers, setting out the scope of the requirement, and subsequently invited all suppliers on the framework to participate in the tender process.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Technical",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKC"
                    },
                    {
                        "region": "UKD"
                    },
                    {
                        "region": "UKE"
                    },
                    {
                        "region": "UKF"
                    },
                    {
                        "region": "UKG"
                    },
                    {
                        "region": "UKH"
                    },
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UKJ"
                    },
                    {
                        "region": "UKK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This contract was awarded following a further competition under CCS Framework RM6323 Insurance & Related Services 4, Lot 2: Claims Handling and Related Services. DFTO issued an expression of interest to all framework suppliers, setting out the scope of the requirement, and subsequently invited all suppliers on the framework to participate in the tender process."
    },
    "awards": [
        {
            "id": "078123-2026-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-01844276",
                    "name": "Gallagher Bassett International Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-COH-07141122",
            "name": "DFT OPERATOR LIMITED",
            "identifier": {
                "legalName": "DFT OPERATOR LIMITED",
                "id": "07141122",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Waterloo General Office 2nd Floor",
                "locality": "London",
                "region": "UKI45",
                "postalCode": "SE18SW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@dftoperator.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/dft-operator-limited",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "description": "Transport"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-01844276",
            "name": "Gallagher Bassett International Ltd",
            "identifier": {
                "legalName": "Gallagher Bassett International Ltd",
                "id": "01844276",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Tamworth",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-525",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-COH-07141122",
        "name": "DFT OPERATOR LIMITED"
    },
    "contracts": [
        {
            "id": "078123-2026-1",
            "awardID": "078123-2026-1",
            "status": "active",
            "value": {
                "amount": 1280000,
                "currency": "GBP"
            },
            "dateSigned": "2026-07-01T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 2
            }
        ]
    },
    "language": "en"
}