---
title: "Debt collection services"
ocid: "ocds-h6vhtk-06e5c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e5c2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e5c2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e5c2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Financial Conduct Authority"
published: "2026-08-17"
---

# Debt collection services

Buyer: Financial Conduct Authority  
Current stage: Award  
OCID: ocds-h6vhtk-06e5c2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e5c2.json)

## Summary

The Financial Conduct Authority procured debt collection services to support the recovery of debt. The requirement covers collection agency services delivered across the United Kingdom. The work is classified as services and is intended to support the FCA’s operational debt recovery activity. ControlAccount Ltd was selected to provide the requirement. The buyer is the Financial Conduct Authority, a central government public authority based in London. The procurement was organised as a single requirement rather than a set of separate service packages, so suppliers would need to offer an end-to-end debt collection capability for the FCA’s needs. The relevant market includes specialist debt recovery agencies able to work with public sector clients and manage collection activity across the UK.

The procurement is complete and has been awarded. The Financial Conduct Authority used a below-threshold direct award without competition. ControlAccount Ltd received the award for the debt collection services. The award is active and the contract was signed on 29 July 2026. The contract runs from 29 July 2026 to 28 January 2028. Its value is £60,000 excluding VAT and £72,000 including VAT. The arrangement covers one completed lot. The outcome shows that the buyer selected a supplier through a non-competitive route rather than evaluating competing bids. The contract remains active following award, with the selected supplier responsible for delivering the collection agency services across the United Kingdom.

This procurement demonstrates established demand from the Financial Conduct Authority for outsourced debt recovery and collection agency services. Suppliers well placed for a future requirement would be specialist debt collection agencies with the operational capacity to manage recovery activity across the United Kingdom. Credible competitors should be able to provide a complete collection service, maintain effective case management and customer communication, and operate reliably for a central government public authority. Experience handling regulated or public-sector debt would be commercially relevant because the buyer is a financial regulator. The selected supplier is a large organisation, indicating that scale, established processes and sufficient resources to manage the requirement were relevant characteristics of the successful provider.

## Notice

Provision of services to support the recovery of debt.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078181-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Jul 2026 |
| Contract period | 29 Jul 2026 - 28 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £60,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Financial Conduct Authority |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ControlAccount Ltd |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 17 Aug 2026 at 14:58 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/078181-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/078181-2026
  17th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.fca.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e5c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e5c2.json.