{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-06e622-2026-08-18T09:05:27+01:00", "date": "2026-08-18T09:05:27+01:00", "ocid": "ocds-h6vhtk-06e622", "initiationType": "tender", "parties": [ { "id": "GB-COH-04015633", "name": "WALSALL HOUSING GROUP LIMITED", "identifier": { "scheme": "GB-COH", "id": "04015633" }, "address": { "streetAddress": "100 Hatherton Street", "locality": "Walsall", "postalCode": "WS1 1AB", "country": "GB", "countryName": "United Kingdom", "region": "UKG38" }, "contactPoint": { "name": "Ravinder Gaddu", "email": "Procurement@whgrp.co.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.whg.uk.com/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-COH-04015633", "name": "WALSALL HOUSING GROUP LIMITED" }, "tender": { "id": "ocds-h6vhtk-06e622", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Communications, Creative and Print Services", "description": "whg is seeking to appoint suppliers to provide Communications, Creative and Print Services. The procurement is divided into two Lots, with a separate contract to be awarded for each Lot. Suppliers may tender for one or both Lots and may be awarded one or both Lots. Lot 1 - Strategic Creative and Campaign Services whg requires the appointment of a single supplier to act as a strategic communications and creative campaign delivery agency, providing specialist support to the in-house Communications team. The Agency will be expected to deliver insight-led communications and marketing campaigns that achieve measurable outcomes and demonstrate value for money. In addition to campaign delivery, the Agency will act as a strategic partner, providing industry expertise, audience insight, market intelligence and innovative thinking to support whg's longer-term communications objectives. The Agency will be expected to demonstrate a strong understanding of the housing, public and charitable sectors and the ability to engage effectively with a range of stakeholders and key audience groups. Services may include, but are not limited to: * Insight gathering and audience research. * Campaign strategy and planning. * Creative concept development. * Design and creative direction. * Campaign delivery. * Monitoring and reporting. * Post-campaign evaluation. Typical projects may include customer communication campaigns, including service or safety information; recruitment campaigns; organisational change and transformation communications; internal communication and engagement campaigns; and behavioural change campaigns. These examples are illustrative and are not exhaustive. Where campaigns include printed materials, the Lot 1 Agency may develop production-ready artwork and recommend appropriate layouts, formats, paper stocks, finishes and printing techniques. The Agency shall provide approved print-ready artwork and specifications to whg and, where required by whg, support the supplier appointed under Lot 2 to ensure the final printed materials reflect the approved creative concept and brand standards. Lot 2 - Design, Artwork and Promotional Print Services whg requires the appointment of a single supplier to provide design, artwork and promotional print services to support the in-house Communications team. The supplier will deliver high-quality creative assets and digital and printed collateral that support corporate, internal and external communications and whg's organisational priorities. The supplier will be responsible for translating communications objectives and creative briefs into effective visual communications across digital and print channels. Services may include, but are not limited to: * Graphic design, including infographics. * Creative artwork and brand application. * Document, publication and presentation design. * Digital asset creation and social media graphics. * Promotional print production, including merchandise. * Print management and fulfilment. * Event and exhibition printed materials. The appointed supplier shall produce printed materials in accordance with approved artwork and production specifications provided or approved by whg and, where required by whg, shall work collaboratively with the Agency appointed under Lot 1 to ensure high-quality outputs. Interface between the Lots The suppliers appointed to each Lot shall demonstrate the flexibility, capacity and capability to deliver whg's requirements through a seamless and coordinated service offering. Where a requirement involves both Lots, whg may require the suppliers to work collaboratively with each other and with the in-house Communications team. Each supplier shall remain responsible for the quality, performance and delivery of the Services commissioned from it.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79340000", "description": "Advertising and marketing services" }, { "scheme": "CPV", "id": "79341400", "description": "Advertising campaign services" }, { "scheme": "CPV", "id": "79342000", "description": "Marketing services" } ], "deliveryAddresses": [ { "region": "UKG38", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "79822500", "description": "Graphic design services" }, { "scheme": "CPV", "id": "79800000", "description": "Printing and related services" }, { "scheme": "CPV", "id": "79810000", "description": "Printing services" } ], "deliveryAddresses": [ { "region": "UKG38", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" } ], "value": { "amountGross": 0, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The Authority is conducting a Competitive Flexible Procedure for two Lots. Suppliers may tender for either or both Lots. Lot 1 - Strategic Creative and Campaign Services will be conducted in two stages. Stage 1 will comprise assessment of the applicable exclusion grounds and Conditions of Participation on a pass/fail basis, followed by evaluation of the written tender against Quality (70%) and Price (30%). Subject to meeting the applicable gateway requirements, the three highest-ranked suppliers at Stage 1 will be invited to Stage 2, comprising a presentation. The final award evaluation for Lot 1 will be based on Written Quality (60%), Price (30%) and Presentation (10%). Lot 2 - Design, Artwork and Promotional Print Services will be conducted as a single-stage evaluation. Suppliers meeting the applicable exclusion grounds and Conditions of Participation will be evaluated against Quality (70%) and Price (30%). There will be no presentation stage for Lot 2. The Authority intends to appoint one supplier to each Lot. Suppliers may be awarded both Lots. Full details of the procedure, evaluation methodology and award criteria are set out in the tender documents." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionMethodDetails": "Tenders must be submitted electronically via the whg In-Tend Procurement Portal at https://in-tendhost.co.uk/whg. Suppliers must complete and submit their Tender response, together with all requested supporting information, via the portal by the stated deadline. Suppliers must ensure that they select \"Submit Response\" once their Tender is complete.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2026-09-15T12:00:00+01:00" }, "enquiryPeriod": { "endDate": "2026-09-02T12:00:00+01:00" }, "awardPeriod": { "endDate": "2026-10-09T23:59:59+01:00" }, "lots": [ { "id": "1", "title": "Strategic Creative and Campaign Services", "description": "The Authority requires the appointment of a single supplier to act as a strategic communications and creative campaign delivery agency, providing specialist support to the in-house Communications team. The Agency will deliver insight-led communications and marketing campaigns, including audience research, campaign strategy and planning, creative concept development, design and creative direction, campaign delivery, monitoring, reporting and post-campaign evaluation. The Agency will be expected to demonstrate a strong understanding of the housing, public and charitable sectors and the ability to engage effectively with a range of stakeholders and key audience groups. Services may include, but are not limited to: * Insight gathering and audience research. * Campaign strategy and planning. * Creative concept development. * Design and creative direction. * Campaign delivery. * Monitoring and reporting. * Post-campaign evaluation.", "status": "active", "value": { "amountGross": 0, "amount": 0, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Written Quality", "description": "Written tender quality evaluation. Full question-level criteria, weightings and scoring methodology are set out in the ITT and Appendix 7. Final Lot 1 award weighting for for Written Quality is 60%", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "price", "name": "Price", "description": "Price evaluation based on the Supplier's submitted Pricing Document (Appendix 9). Full pricing methodology and scoring arrangements are set out in the ITT.", "numbers": [ { "number": 30, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Presentation", "description": "Stage 2 scored presentation for shortlisted Suppliers. Full presentation criteria, weightings and scoring methodology are set out in the ITT and the Stage 2 presentation requirements.", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-11-02T00:00:00+00:00", "endDate": "2028-10-31T23:59:59+00:00", "maxExtentDate": "2030-10-31T23:59:59+00:00" }, "hasRenewal": true, "renewal": { "description": "The Contract will be awarded for an initial period of two (2) years until 31 October 2028, with the option to extend, subject to satisfactory performance and in accordance with the Contract conditions, for up to a further two (2) years until 31 October 2030. Any extension may be exercised as a single extension or as a series of shorter extensions, up to the maximum extension period of two (2) years." } }, { "id": "2", "title": "Design, Artwork and Promotional Print Services", "description": "The Authority requires the appointment of a single supplier to provide design, artwork and promotional print services to support the in-house Communications team. The supplier will deliver high-quality creative assets and digital and printed collateral that support corporate, internal and external communications and organisational priorities. The supplier will be responsible for translating communications objectives and creative briefs into effective visual communications across digital and print channels. Services may include, but are not limited to: * Graphic design, including infographics. * Creative artwork and brand application. * Document, publication and presentation design. * Digital asset creation and social media graphics. * Promotional print production, including merchandise. * Print management and fulfilment. * Event and exhibition printed materials.", "status": "active", "value": { "amountGross": 0, "amount": 0, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Written Quality", "description": "Written tender quality evaluation. Full question-level criteria, weightings and scoring methodology are set out in the ITT and Appendix 7.", "numbers": [ { "number": 70, "weight": "percentageExact" } ] }, { "type": "price", "name": "Price", "description": "Price evaluation based on the Supplier's submitted Pricing Document (Appendix 9). Full pricing methodology and scoring arrangements are set out in the ITT.", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-11-02T00:00:00+00:00", "endDate": "2028-10-31T23:59:59+00:00", "maxExtentDate": "2030-10-31T23:59:59+00:00" }, "hasRenewal": true, "renewal": { "description": "The Contract will be awarded for an initial period of two (2) years until 31 October 2028, with the option to extend, subject to satisfactory performance and in accordance with the Contract conditions, for up to a further two (2) years until 31 October 2030. Any extension may be exercised as a single extension or as a series of shorter extensions, up to the maximum extension period of two (2) years." } } ], "lotDetails": { "awardCriteria": { "description": "Suppliers may tender for either or both Lots and may be awarded one or both Lots. Each Lot will be evaluated and awarded independently in accordance with the published award criteria for that Lot." } }, "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "078357-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/078357-2026", "datePublished": "2026-08-18T09:05:27+01:00", "format": "text/html" } ], "hasRecurrence": true, "recurrence": { "dates": [ { "startDate": "2030-06-01T23:59:59+01:00" } ] } }, "language": "en" }