--- title: "Citizen Identity and Access Management (CIAM) - Preliminarily Market Engagement" ocid: "ocds-h6vhtk-06e665" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e665" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e665.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e665.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "London Borough of Camden" published: "2026-08-18" --- # Citizen Identity and Access Management (CIAM) - Preliminarily Market Engagement Buyer: London Borough of Camden Current stage: Planning OCID: ocds-h6vhtk-06e665 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e665) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e665.json) ## Summary The London Borough of Camden is developing future customer identity and access management (CIAM) capabilities for its residents and service users. The work is expected to cover CIAM software and information systems, authentication and identity verification, passwordless authentication, identity federation and relevant standards, accessibility and digital inclusion, and integration with local government systems. It is a technology services and software integration requirement, including associated consultancy. Delivery is intended for Camden’s local government environment in London. The purpose is to support the Council’s CIAM strategy and future customer access capabilities, with potential consideration of implementation approaches and commercial delivery models as the requirement develops. This procurement is at the planning stage and does not invite tenders or start a competition. Camden has completed preliminary market engagement, including desk-based research and discussions with a limited number of market participants, to understand available technologies, implementation approaches, commercial models and emerging practice. The Council expects any future procurement to be conducted separately under the applicable procurement arrangements. One planned lot covers the requirement. Its indicative contract period is 1 January 2027 to 31 December 2027. The published information records an intention to procure CIAM-related services, but does not set out a tender procedure, evaluation criteria, budget or supplier response deadline. The work will suit suppliers specialising in customer identity and access management, authentication, identity verification and passwordless technologies, particularly those able to support identity federation and relevant standards. Strong candidates are likely to offer secure, accessible and inclusive digital access solutions, together with experience integrating identity services with local government systems. Relevant capability may include CIAM strategy, software implementation, systems integration, consultancy and support for different commercial delivery models. Suppliers should be prepared to explain technology options, implementation approaches and emerging market practice, as these are the areas Camden has explored. The Council has completed its preliminary engagement, so businesses should use this stage to prepare for a separately conducted future procurement rather than seek to bid now. ## Notice Description The London Borough of Camden has undertaken preliminary market engagement under section 16 of the Procurement Act 2023 to inform the development of its Citizen Identity and Access Management (CIAM) strategy. The purpose of the engagement has been to improve the Council's understanding of the supplier market, available technologies, implementation approaches, commercial models and emerging practice relating to customer identity and access management. The findings from this engagement will inform the Council's strategic approach to the development of future customer identity and access management capabilities. Preliminary Market Engagement The Council has undertaken desk-based market research together with discussions with a limited number of market participants. The engagement has explored market capability and approaches relating to: * Customer Identity and Access Management (CIAM) * Authentication and identity verification * Passwordless authentication * Identity federation and standards * Accessibility and digital inclusion * Integration with local government systems * Implementation approaches * Commercial delivery models The Council considers that sufficient preliminary market engagement has now been undertaken. This notice is published for transparency purposes and is not an invitation to participate in further market engagement. Additional Information This notice is published in accordance with the Procurement Act 2023. It does not commence a procurement, constitute a call for competition or create any commitment by the Council to undertake a procurement. Any future procurement arising from this work will be conducted separately under the applicable procurement arrangements. ________________________________________ CPV Codes * 48000000-8 Software package and information systems * 72222300-0 Information technology services * 72227000-2 Software integration consultancy services * 48613000-8 Electronic data management ### Planning Information The Council has undertaken desk-based market research together with discussions with a limited number of market participants. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/078458-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Aug 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jan 2027 - 31 Dec 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | London Borough of Camden | | Locality | LONDON | | Postcode area | Central London | | Postcode | WC1H 9JE | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | King's Cross | | Westminster constituency | Holborn and St Pancras | | Delivery location | TLI London | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72222300 - Information technology services - 72227000 - Software integration consultancy services ## Release History - 18 Aug 2026 at 11:29 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/078458-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/078458-2026 18th August 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.camden.gov.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e665. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e665.json.