---
title: "IT Managed Services Provider"
ocid: "ocds-h6vhtk-06e6d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e6d2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e6d2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e6d2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Royal Armouries Museum"
published: "2026-08-18"
---

# IT Managed Services Provider

Buyer: Royal Armouries Museum  
Current stage: Award  
OCID: ocds-h6vhtk-06e6d2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e6d2.json)

## Summary

Royal Armouries Museum is procuring managed IT services for its museum operations in Leeds. The requirement covers day-to-day user support, cloud infrastructure management, end-user device management, continuous security monitoring, incident response, backup and recovery, service reporting, supplier coordination, technical documentation, service improvement planning, strategic IT guidance, and exit and handover support. This is a broad outsourced IT support and infrastructure service, combining service desk, cloud, device, cyber-security, resilience and consultancy capabilities. The work is delivered for the Royal Armouries Museum, whose base is on Armouries Drive, Leeds. The procurement is categorised as services and includes information technology, helpdesk and support, computer-related, computer consultancy, and computer backup services.

The procurement has been awarded following a competitive selective procedure under the GCA RM6190 framework, using Lots 3a and 4a. Royal Armouries Museum selected RAZORBLUE GROUP LTD as the supplier. The award date was 7 August 2026, with a standstill period ending on 27 August 2026 and a scheduled contract signature date of 25 September 2026. The contract is due to run from 1 October 2026 to 16 December 2031, with optional 12-month extensions allowing a maximum end date of 16 December 2033. Its value is £1,322,741 excluding VAT, or £1,587,289.20 including VAT. The single lot is complete, and the award is above the relevant threshold.

This award shows demand for an integrated managed IT services partner able to support a public museum over a multi-year period. A credible competitor for a future requirement would need practical service-desk and user-support capacity, strong cloud infrastructure and end-user device management, and the ability to provide continuous security monitoring with incident response. It would also need dependable backup, recovery and operational resilience arrangements, disciplined service reporting, technical documentation and supplier coordination. Evidence of structured service improvement, strategic advice and controlled transition, exit and handover planning would be important. The route to market was a competitive award under the GCA RM6190 framework, so suppliers would need relevant framework access and the capability to meet its applicable requirements.

## Notice

Royal Armouries is awarding a contract for the provision of a range of managed IT services. The services include day-to-day user support, management of cloud infrastructure and end-user devices, continuous security monitoring and incident response, backup and recovery arrangements, service reporting, supplier coordination, technical documentation, service improvement planning, strategic guidance and exit and handover support. The contract is being awarded under the GCA framework RM6190, Lots 3a and 4a. The contract term follows a 5 + 1 + 1 structure, comprising an initial term of five years plus a two-month transition period, with two optional extensions of 12 months each. The total contract value, including optional extensions, is PS1,322,741 excluding VAT and PS1,587,289.20 including VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078667-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Award under framework |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Aug 2026 |
| Contract period | 1 Oct 2026 - 16 Dec 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,322,741 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Royal Armouries Museum |
| Locality | LEEDS |
| Postcode area | Leeds |
| Postcode | LS10 1LT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RAZORBLUE GROUP LTD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services
- 72253000 - Helpdesk and support services
- 72500000 - Computer-related services
- 72600000 - Computer support and consultancy services
- 72910000 - Computer back-up services

## Release History

- 18 Aug 2026 at 16:01 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/078667-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/078667-2026
  18th August 2026 - Contract award notice on Find a Tender

## Notice URLs

- http://www.razorblue.com
- https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04eac3
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e6d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e6d2.json.