---
title: "Cloud Case Management System"
ocid: "ocds-h6vhtk-06e6ec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e6ec"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e6ec.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e6ec.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "London Borough of Bromley"
published: "2026-08-18"
---

# Cloud Case Management System

Buyer: London Borough of Bromley  
Current stage: Award  
OCID: ocds-h6vhtk-06e6ec

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## Summary

The London Borough of Bromley procured a cloud-based case management system for its Public Protection Division and Housing Grants Teams. The requirement covers software and information systems delivered for council services in Bromley. It was obtained through the G-Cloud 14 framework and is intended to support the management of public protection and housing grant cases in a cloud environment. This is a public-sector software opportunity for suppliers providing configurable or specialised case management platforms, particularly those able to support regulatory, enforcement, protection or grant-administration workflows. The buying organisation is the London Borough of Bromley, a local authority based at Bromley Civic Centre. The selected supplier is Idox Software Ltd, whose business is recorded as large-scale.

The procurement is complete and has reached the award stage. The council used a limited procedure: a compliant direct award under the G-Cloud 14 framework, without prior publication of a call for competition. The stated evaluation criterion was price, and one bid was recorded. An active award was made to Idox Software Ltd on 8 September 2025. The associated contract was signed on 8 September 2025 and has an awarded value of £250,980. The procurement was for a single requirement, although its tender record identifies the related lot as cancelled. The process is covered by the Government Procurement Agreement and was treated as outside the scope of the relevant directive for the award rationale.

This outcome confirms demand from Bromley for cloud case management supporting both public protection and housing grants, with procurement routed through the G-Cloud framework and assessed on price. A credible competitor for a future requirement would need a mature cloud software platform, proven case-management functionality and the ability to configure workflows for distinct council teams. Relevant capability could include secure handling of sensitive case records, task and document management, reporting, audit trails, permissions and integration with council systems, provided these features support the specific public protection and housing-grant use cases. Suppliers should also be able to demonstrate framework access, dependable implementation and support at the scale expected of a local authority deployment.

## Notice

Procurement of a case management system via the G-Cloud 14 framework.

### Lot Information

Lot 1

The London Borough of Bromley's Public Protection Division and Housing Grants Teams have procured a cloud-based case management via the G-Cloud 14 framework.

### Procurement Information

Compliant direct award under the G-Cloud 14 framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078707-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £250,980 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Bromley |
| Locality | BROMLEY |
| Postcode area | Bromley |
| Postcode | BR1 1AS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI61 Bromley |
| Local authority | Bromley |
| Electoral ward | Bromley Town |
| Westminster constituency | Bromley and Biggin Hill |
| Delivery location | TLI61 Bromley |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Idox Software Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Aug 2026 at 16:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/078707-2026

## Notice URLs

- http://www.bromley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e6ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e6ec.json.