---
title: "Responsive Repairs Framework"
ocid: "ocds-h6vhtk-06e719"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e719"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e719.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e719.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "Tai Hedyn Limited"
published: "2026-08-19"
---

# Responsive Repairs Framework

Buyer: Tai Hedyn Limited  
Current stage: Planning  
OCID: ocds-h6vhtk-06e719

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e719)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e719.json)

## Summary

Tai Hedyn Limited intends to establish the Responsive Repairs Framework for repair and maintenance services across the United Kingdom. The proposed scope covers 12 service areas: electrical work; general building; roofing; carpentry; drainage; pest control; cleaning and clearance; heating and plumbing; gardens and external works; painting and decorating; glazing for windows and doors; and temporary security. The framework is intended to support responsive repairs and maintenance delivery, with suppliers expected to work with Tai Hedyn’s procurement and maintenance teams and respond to tenant service needs. The buyer is based in Newport, Wales, and the supplier engagement activity will take place in Newport. The procurement is categorised as services, with related construction, cleaning, environmental, repair and maintenance activities.

This procurement is at the planning stage: Tai Hedyn Limited has announced its intention to procure, but has not invited tenders. The expected route is a competitive tender for an above-threshold framework agreement. The proposed framework value is £15,000,000 excluding VAT and £18,000,000 including VAT. The planned contract period is from 1 June 2027 to 1 June 2030, with renewal provision potentially extending it to 1 June 2031. The buyer expects the next notice to be published on 1 November 2026. A supplier engagement day is planned for 22 September 2026, with registration at 9am, covering the proposed 12-lot structure, procurement timetable, requirements, service objectives, tenant expectations, networking, market feedback and questions.

The framework is likely to suit contractors and specialist service providers operating in one or more responsive repairs disciplines, including electrical, building, roofing, carpentry, drainage, pest control, cleaning, heating, plumbing, grounds maintenance, external works, decorating, glazing and temporary security. The proposed lot structure should allow businesses to focus on their established trade rather than providing every service, and the buyer has identified the work as suitable for small and medium-sized enterprises. Suppliers should prepare evidence of relevant technical capability, responsive maintenance experience, capacity to manage repair workloads and reliable service delivery to tenants. Businesses able to collaborate across complementary trades may also be well placed for broader requirements. The engagement event offers an opportunity to understand expectations and help shape the future procurement.

## Notice

Hedyn are holding a Supplier Engagement Day: Responsive Repairs Framework on Tuesday 22nd September 2026. The event will take place at Christchurch Centre, Newport, NP20 5PP, registration will be 9am. You can register your attendance with Business Wales by following this link https://wales.business-events.org.uk/en/events/supplier-engagement-day-responsive-repairs-framework/ The Responsive Repairs Framework, which will comprise 12 lots:- Electrical General Building Roofing Carpentry Drainage Pest Control Clean & Clearance Heating & Plumbing Garden & External Painting & Decorating Glazing (Windows & Doors) Temporary Security The event will provide prospective suppliers with an opportunity to meet both the Procurement and Maintenance teams, gain an overview of the proposed procurement approach, and learn more about the framework requirements. The day will also include supplier networking and market stalls, a Q&A session to gather market feedback, and input from tenants to help suppliers better understand customer expectations and service requirements.

### Planning Information

Hedyn are holding a Supplier Engagement Day: Responsive Repairs Framework on Tuesday 22nd September 2026. The event will take place at Christchurch Centre, Newport, NP20 5PP, registration will be 9am. 
You can register your attendance with Business Wales by following this link https://wales.business-events.org.uk/en/events/supplier-engagement-day-responsive-repairs-framework/
The pre-market engagement event will provide an overview of the upcoming Responsive Repairs Framework, including the proposed structure of the 12 lots, procurement timetable, and key requirements for potential bidders.
The event will cover:
An introduction to the Procurement and Maintenance teams.
An overview of the Responsive Repairs Framework and procurement process.
Information on the proposed lot structure and scope of services.
Opportunities to engage directly with Hedyn representatives through market stalls and networking sessions.
A Q&A session to seek supplier feedback and gather market insights.
Tenant feedback and perspectives to help suppliers understand customer expectations and service priorities.
Discussion of the framework's objectives, outcomes, and approach to service delivery.
The event is intended to inform the market of the upcoming opportunity, encourage supplier engagement, and gather feedback to help shape a successful procurement exercise.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078785-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Nov 2026 |
| Award date | Not specified |
| Contract period | 1 Jun 2027 - 1 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Tai Hedyn Limited |
| Locality | NEWPORT |
| Postcode area | Newport |
| Postcode | NP20 2DW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Pillgwenlly |
| Westminster constituency | Newport East |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 45 - Construction work
- 50 - Repair and maintenance services
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 45000000 - Construction work
- 50000000 - Repair and maintenance services
- 90000000 - Sewage, refuse, cleaning and environmental services

## Release History

- 19 Aug 2026 at 09:30 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/078785-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/078785-2026
  19th August 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.hedyn.wales
- https://wales.business-events.org.uk/en/events/supplier-engagement-day-responsive-repairs-framework/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e719. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e719.json.