---
title: "Provision of AI-Powered Transcription, Note-Taking and Report Generation Software for Adult Social Care and Education Services"
ocid: "ocds-h6vhtk-06e781"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e781"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e781.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e781.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "West Northamptonshire Council"
published: "2026-08-19"
---

# Provision of AI-Powered Transcription, Note-Taking and Report Generation Software for Adult Social Care and Education Services

Buyer: West Northamptonshire Council  
Current stage: Award  
OCID: ocds-h6vhtk-06e781

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e781)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e781.json)

## Summary

West Northamptonshire Council procured a cloud-based artificial intelligence platform for its Adult Social Care and Education services. The system provides automated transcription, note-taking and report generation to support case recording, assessment preparation and administrative efficiency. This is a software and information technology service, including platform support and reporting functionality. The requirement covers services delivered across England, rather than a single council site. The buyer is West Northamptonshire Council, based in Northampton. The contract is specifically titled an AI transcription and report-writing solution for social care services, although the procurement description also identifies Education services as a user area. Suppliers working in hosted software, speech-to-text, artificial intelligence, digital case management or related IT support would be relevant to this requirement.

The procurement has been completed and awarded following a below-threshold limited competition. One lot was completed, and BEAM UP LTD was selected as supplier. The contract was signed on 18 August 2026 and runs from 4 September 2026 to 3 September 2027, with a discretionary extension of up to 12 months; the maximum possible term is 24 months, ending 3 September 2029. The contract value is £87,000 excluding VAT and £105,000 including VAT. Evaluation details are not published in the available process information. The contract is active and includes a 99.5% monthly platform-availability target. Critical incidents require a response within 30 minutes at any time and a four-hour resolution target; major incidents have the same response target during working hours and an eight-business-hour resolution target.

This award indicates demand for a dependable, cloud-based AI service that can turn conversations and records into usable notes, reports and case documentation for public-sector social care and education teams. A credible future competitor would need proven speech transcription and automated report-generation capability, with practical workflows for case recording and assessment preparation rather than a generic consumer tool. Operational resilience is central: the service must be capable of supporting 99.5% monthly availability, continuous critical-incident response and defined major-incident support during working hours. Suppliers should therefore be able to demonstrate secure hosted-service operations, responsive technical support, service monitoring and the capacity to meet time-bound incident commitments across England. Experience delivering comparable software to councils, adult social care or education services would help establish suitability.

## Notice

Provision of a cloud-based AI-powered transcription, note-taking and report generation platform for Adult Social Care and Education services. The solution supports case recording, assessment preparation and administrative efficiency through automated transcription and reporting capabilities. Contract value: PS87,500 for 12 month

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078947-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Aug 2026 |
| Contract period | 4 Sep 2026 - 3 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £87,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | West Northamptonshire Council |
| Locality | NORTHAMPTON |
| Postcode area | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BEAM UP LTD |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Aug 2026 at 12:34 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/078947-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/078947-2026
  19th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://beam.org
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.westnorthants.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e781. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e781.json.
