---
title: "AWS Enterprise Support Services"
ocid: "ocds-h6vhtk-06e7b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e7b9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e7b9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e7b9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN GAS NETWORKS LIMITED"
published: "2026-08-19"
---

# AWS Enterprise Support Services

Buyer: NORTHERN GAS NETWORKS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06e7b9

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e7b9.json)

## Summary

Northern Gas Networks Limited procured AWS Enterprise Support services for its existing Amazon Web Services cloud environment. The requirement covers support for AWS-hosted infrastructure, systems and services, including associated support arrangements. It is limited to AWS Enterprise Support and does not include wider AWS consumption arrangements. This is a specialist cloud and systems support service, classified under CPV 72253200. The work supports infrastructure and services used in the North East and Yorkshire and the Humber. Northern Gas Networks Limited is a private utility based in Leeds and is the buying organisation. The requirement concerns an established AWS environment rather than the design, migration or general operation of a new cloud platform.

The procurement is complete and was awarded on 19 August 2026 to Amazon EU Sarl, UK Branch. The award is for one lot and has a value of £414,000 excluding VAT, or £496,800 including VAT. The contract period runs from 1 September 2026 to 31 August 2029, with signature scheduled by 31 August 2026. Northern Gas Networks used a direct award because AWS Enterprise Support is a proprietary service available directly from Amazon Web Services. The stated rationale is that competition is absent for technical reasons and because the required intellectual property and exclusive rights are held by the provider. The procurement was above threshold and subject to the utilities regime.

This award demonstrates demand from a UK utility for enterprise-level support tied to a live AWS environment, with a substantial multi-year requirement. The selected supplier is the AWS provider itself, because the buyer required AWS Enterprise Support rather than support from a third-party partner or reseller. A competitor would therefore need a direct relationship with AWS, authority to provide its proprietary enterprise support service, and the technical capability to support AWS-hosted infrastructure, systems and services at utility scale. Firms offering AWS consultancy, managed services or resale alone would not match this defined requirement. The opportunity is most relevant to AWS or organisations with equivalent exclusive-provider rights and enterprise support capability.

## Notice

Northern Gas Networks Limited has awarded a contract for the provision of AWS Enterprise Support services in support of its existing Amazon Web Services (AWS) cloud environment. The services provide access to AWS Enterprise Support capabilities for AWS-hosted infrastructure, systems and services utilised by Northern Gas Networks. The contract relates solely to AWS Enterprise Support services and associated support arrangements for the existing AWS environment.

### Procurement Information

Northern Gas Networks Limited requires the provision of AWS Enterprise Support services for its existing Amazon Web Services (AWS) cloud environment. AWS Enterprise Support is a proprietary support service provided directly by Amazon Web Services and is available only from AWS in relation to AWS-hosted services and infrastructure. Whilst third-party AWS support partners and resellers operate within the wider market, those organisations act as intermediaries and cannot provide AWS Enterprise Support directly. The requirement is specifically for AWS Enterprise Support and associated support services in relation to the existing AWS environment. The direct award is therefore justified on the basis that competition is absent for technical reasons and because the required services can only be supplied by the provider holding the relevant intellectual property and exclusive rights. The contract relates solely to AWS Enterprise Support services and does not include wider AWS consumption arrangements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/079066-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Aug 2026 |
| Contract period | 1 Sep 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £414,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN GAS NETWORKS LIMITED |
| Locality | COLTON LEEDS |
| Postcode area | Leeds |
| Postcode | LS15 8TU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMAZON EU SARL, UK BRANCH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253200 - Systems support services

## Release History

- 19 Aug 2026 at 14:45 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/079066-2026
- 19 Aug 2026 at 14:05 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/079027-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/079066-2026
  19th August 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/079027-2026
  19th August 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://amazon.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e7b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e7b9.json.