---
title: "Consultancy Support for the Digital First Contact Programme"
ocid: "ocds-h6vhtk-06e7f6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e7f6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e7f6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e7f6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Financial Conduct Authority"
published: "2026-08-19"
---

# Consultancy Support for the Digital First Contact Programme

Buyer: Financial Conduct Authority  
Current stage: Award  
OCID: ocds-h6vhtk-06e7f6

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e7f6.json)

## Summary

The Financial Conduct Authority procured programme management consultancy services to support its Digital First Contact programme. The requirement is classified as business and management consultancy services (CPV 79410000). The work is delivered in the United Kingdom and concerns support for the programme’s management and delivery. This is a professional services opportunity for consultancies that can provide programme management support in a regulated public-sector environment. The buyer is the Financial Conduct Authority, a central government public authority based in London. The procurement is focused on one defined consultancy requirement rather than a wider portfolio of services or multiple operational delivery lots.

The procurement is complete and has been awarded through a direct procedure below the threshold, without competition. MyProteus Limited was selected as the supplier. The contract was signed on 3 August 2026 and runs from 10 August 2026 to 31 December 2026. Its value is £133,000 excluding VAT, or £159,600 including VAT. The contract is active. The procurement comprised one lot, covering the Digital First Contact programme management consultancy requirement. The published outcome identifies the supplier and the awarded contract, but does not set out a scored evaluation basis or competitive tender process. The arrangement is therefore a completed, single-supplier procurement rather than an open market competition.

This procurement indicates demand from the Financial Conduct Authority for specialist programme management consultancy supporting a digital customer-contact programme. A credible future competitor would need to demonstrate practical programme management capability, business and management consultancy experience, and the ability to support delivery within a central government regulator. Relevant evidence would include comparable digital transformation or first-contact programme work, clear governance and reporting methods, and experience working with public-sector stakeholders. The selected supplier is an SME, showing that the requirement was suitable for a focused consultancy rather than necessarily a large systems integrator. Businesses with this combination of programme delivery and regulated-environment experience would be well placed when the requirement returns to market.

## Notice

The provision of Programme Management Services for the Digital First Contact programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/079161-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Aug 2026 |
| Contract period | 10 Aug 2026 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £133,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Financial Conduct Authority |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MyProteus Limited |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services

## Release History

- 19 Aug 2026 at 16:13 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/079161-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/079161-2026
  19th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.fca.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e7f6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e7f6.json.