---
title: "Unified Communications and Mobile Services - Revised"
ocid: "ocds-h6vhtk-06e832"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e832"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e832.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e832.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "The Education Training Collective"
published: "2026-08-20"
---

# Unified Communications and Mobile Services - Revised

Buyer: The Education Training Collective  
Current stage: Tender  
OCID: ocds-h6vhtk-06e832

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e832)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e832.json)

## Summary

The Education Training Collective is procuring unified communications and mobile services, with telecommunications services covering Teams telephony functionality. The revised requirement extends telephony access beyond the originally identified dedicated users to approximately 700 college users, supporting a wider user base and the College’s operational and user requirements. Delivery is in the United Kingdom. The buyer is The Education Training Collective, based at Stockton Riverside College in Thornaby. This is a service contract for organisations able to design, supply, configure and support business communications and mobile telephony integrated with Microsoft Teams. The requirement is relevant to telecommunications operators, unified communications providers, Microsoft Teams telephony specialists, managed service providers and systems integrators with the capability to support a college-wide user population.

The buyer has invited offers through an open procedure, and the procurement has reached the tender stage. This is a revised tender launched after the previous tender was terminated because the Teams telephony specification required significant revision and the scope increased to approximately 700 users. Questions may be submitted until 4 September 2026 at 17:00, and tenders are due by 14 September 2026 at 16:00. The award decision period ends on 28 September 2026 at 23:59. The overall estimated value is £210,000 excluding VAT and £252,000 including VAT. The single lot is recorded as AED 210,000 excluding VAT and AED 252,000 including VAT. The contract is scheduled for 1 October 2026 to 30 September 2029, with two possible 12-month renewals extending to 30 September 2031. Evaluation is 70% quality and 30% price.

This opportunity suits suppliers with proven capability in unified communications, Microsoft Teams telephony, mobile services, service integration and ongoing technical support. Bidders should be able to extend telephony access across an organisation of approximately 700 users, including users whose needs go beyond dedicated telephony functionality. Strong service design and implementation experience will be important because the revised specification responds to operational and user requirements identified during evaluation of the earlier tender. The 70% quality weighting means suppliers should demonstrate a robust, user-focused solution, dependable service management, implementation planning, technical support and the capacity to operate the service throughout the initial contract and potential renewals. It is particularly relevant to established telecommunications providers, Teams specialists, managed service businesses and systems integrators able to deliver at institutional scale.

## Notice

This is a revised version of the tender ETCP-2026-0038. Following evaluation of the tender responses, it has become apparent that the original Teams Telephony specification requires significant revision to ensure that the proposed solution meets the College's operational and user requirements. The original specification identified 350 direct dial users and was primarily focused on users requiring dedicated telephony functionality. Further consideration during the evaluation process has identified a requirement to extend Teams telephony functionality to a wider user base, with approximately 700 users requiring access to telephony functionality. Due to this change and increased scope we felt the appropriate action was to terminate the previous tender and launch a revised version, this tender is the revised version.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/079292-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2026 |
| Submission deadline | 14 Sep 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Oct 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000 |
| Lots value | £210,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Education Training Collective |
| Locality | THORNABY |
| Postcode area | Cleveland |
| Postcode | TS17 6FB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Mandale & Victoria |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC1 Tees Valley and Durham |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 20 Aug 2026 at 09:48 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/079292-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/079292-2026
  20th August 2026 - Tender notice on Find a Tender

## Notice URLs

- http://www.the-etc.ac.uk
- https://in-tendhost.co.uk/the-etc/aspx/Home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e832. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e832.json.