--- title: "TWBC - Payment Kiosk" ocid: "ocds-h6vhtk-06e87a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e87a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e87a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e87a.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "Tunbridge Wells Borough Council" published: "2026-08-20" --- # TWBC - Payment Kiosk Buyer: Tunbridge Wells Borough Council Current stage: Tender OCID: ocds-h6vhtk-06e87a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e87a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06e87a.json) ## Summary Tunbridge Wells Borough Council is procuring a cash and card payment kiosk for the Amelia Scott building in Tunbridge Wells, a shared customer service and cultural space. The requirement covers the kiosk’s design, build and installation, together with payment-processing functionality and the software needed to support point-of-sale transactions. The solution is intended to enable customers to make payments using cash and cards at the council’s premises. Suppliers of payment kiosks, automatic cash-dispensing equipment, point-of-sale software or transaction-processing systems may be relevant, particularly where they can provide an integrated physical and software solution. The work will be delivered at the Amelia Scott building in Tunbridge Wells. The opportunity is categorised as goods and is suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The procurement reached tender: the council invited offers through a below-threshold open competition. Clarification questions had to be submitted by 12:00 on 25 September 2026, and completed tenders by 12:00 on 2 October 2026. Electronic submission was allowed. The procurement has one lot, with an estimated gross value recorded as £0. The contract period is 2 November 2026 to 31 January 2030, with a maximum extent date of 30 January 2033. The kiosk must be installed by the end of January 2027. The initial arrangement covers design, build and installation followed by a fixed-cost maintenance and support package for three years, with three possible one-year extensions after that period, subject to commercial review. Tenders are evaluated on cost at 40% and quality at 60%. This opportunity suits suppliers able to deliver a complete payment-kiosk solution rather than a standalone item. Relevant capability includes designing and building a customer-facing kiosk, integrating cash and card payment functions, and supplying reliable point-of-sale and transaction-processing software. The successful supplier will need to install the kiosk at a public-facing customer service and cultural venue, then provide fixed-cost maintenance and support throughout the initial three-year period. Experience of maintaining payment equipment and software in operational premises would therefore be useful. The requirement may suit SMEs and voluntary, community or social enterprises, and could be relevant to specialist kiosk manufacturers, payment technology providers, systems integrators and suppliers offering combined hardware, software, installation and support services. ## Notice Tunbridge Wells Borough Council (TWBC) is looking to procure a cash and card payment kiosk. The solution will be sited in our Amelia Scott building which is a shared customer service and cultural space. Indicative Dates & Timeline for Procurement Tender release: Thursday 20th August 2026 Deadline for clarifications: 12:00pm Friday 25th September 2026 Deadline for submission of completed tenders: 12:00pm Friday 2nd October 2026 Evaluation: w/c Monday 5th October 2026 Appointment of contractor: w/c Monday 19th October 2026 For more information about this opportunity, please visit the eSourcing portal at: https://www.kentbusinessportal.org.uk/tenders/UK-UK-Tunbridge-Wells:-Automatic-cash-dispensers./2D9RE6DY78 To respond to this opportunity, please click here: https://www.kentbusinessportal.org.uk/respond/2D9RE6DY78 ### Lot Information Lot 1 Renewal: The initial contract will be for design, build and installation of the kiosk, with a fixed cost maintenance and support package for a period of 3 years. The new kiosk will need to be installed by the end of January 2027. After the initial 3-year maintenance period, there will be the option for 3 annual extensions - subject to commercial review (3+1+1+1). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/079402-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Aug 2026 | | Submission deadline | 2 Oct 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 2 Nov 2026 - 31 Jan 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Tunbridge Wells Borough Council | | Locality | TUNBRIDGE WELLS | | Postcode area | Tonbridge | | Postcode | TN1 1RS | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ46 West Kent | | Local authority | Tunbridge Wells | | Electoral ward | Park | | Westminster constituency | Tunbridge Wells | | Delivery location | TLJ46 West Kent | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 48 - Software package and information systems ### Codes - 30123200 - Automatic cash dispensers - 48110000 - Point of sale (POS) software package - 48217000 - Transaction-processing software package ## Release History - 20 Aug 2026 at 12:09 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/079402-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/079402-2026 20th August 2026 - Tender notice on Find a Tender ## Notice URLs - https://www.kentbusinessportal.org.uk/ - https://www.kentbusinessportal.org.uk/respond/2D9RE6DY78 - https://www.kentbusinessportal.org.uk/tenders/UK-UK-Tunbridge-Wells:-Automatic-cash-dispensers./2D9RE6DY78 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e87a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e87a.json.