---
title: "Provision of Outsourced Pain Management Services for Barking, Havering & Redbridge University Hospital NHS Trust"
ocid: "ocds-h6vhtk-06e99c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e99c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e99c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06e99c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Barking, Havering and Redbridge University Hospitals NHS Trust"
published: "2026-08-21"
---

# Provision of Outsourced Pain Management Services for Barking, Havering & Redbridge University Hospital NHS Trust

Buyer: Barking, Havering and Redbridge University Hospitals NHS Trust  
Current stage: Award  
OCID: ocds-h6vhtk-06e99c

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## Summary

Barking, Havering and Redbridge University Hospitals NHS Trust is procuring outsourced adult chronic pain management services for around 400 NHS patients waiting for treatment. The service is intended to reduce referral-to-treatment waiting times by providing eligible patients with assessment and clinically appropriate treatment. The provider receives referrals, delivers new outpatient Consultant Pain Medicine assessments, follow-up appointments and treatment within its agreed scope, and returns patients to the Trust when treatment cannot be completed or falls outside its capability. It must provide timely clinical correspondence and outcomes after each patient contact. Patient information, clinical records and correspondence must be managed securely, with prompt discharge summaries covering diagnosis, investigations, treatment, ongoing management and further actions. Delivery is local to the Trust’s patient population through Nuffield Health (The Holly Hospital).

The procurement is complete and the Trust has selected Nuffield Health (The Holly Hospital) through a Provider Selection Regime Direct Award Process C. The award date was 14 August 2026, with an intention-to-award standstill ending at 23:59 on 2 September 2026; the planned contract period is 3 September 2026 to 31 March 2027. The awarded value is £285,000 including applicable taxes. There is one completed lot covering the full service. The direct award rationale cites Nuffield Health as the incumbent, its high-quality and integrated service, value for money, local accessibility, and the disruption that provider change or mobilisation could cause to patients. The award is for services under the light-touch Provider Selection Regime, rather than the Public Contracts Regulations 2015 or Procurement Act 2023.

This outcome identifies a recurring NHS requirement for an established pain services provider able to manage complete adult chronic pain pathways, including Consultant Pain Medicine assessments, follow-up care and clinically appropriate treatment. A credible future competitor would need clinical capability to assess and treat patients safely, manage referrals from an NHS Trust, recognise when a case falls outside its scope, and transfer patients back appropriately. Strong integration with existing care pathways, local delivery and continuity of treatment are important commercial factors. The service also requires secure handling of patient information and clinical records, reliable correspondence after every patient contact, and discharge summaries containing clinically useful outcomes and recommendations. Providers with demonstrable quality, operational capacity and experience reducing waiting times would be well placed.

## Notice

Provider Selection Regime (PSR) Direct Award Process C for Provision of Outsourcing Pain Management Services for Barking, Havering & Redbridge University Hospital NHS Trust (BHRUT). The contract is for the complete Chronic Pain Services for Adults for approximately 400 patients currently awaiting treatment. The purpose of the service is to support the reduction of Referral to Treatment (RTT) waiting times by offering eligible patients the choice to receive their assessment and any clinically appropriate treatment. This award is being made under Provider Selection Regime Direct Award C to Nuffield Health (The Holly Hospital). The appropriate lifetime value of the contract is PS285,000 will be provisioned from 03/09/2026 till 31/03/2027. The Provider accept referrals from the Trust for eligible RTT patients; Offer new outpatient Consultant Pain Medicine assessments; Deliver clinically appropriate follow-up appointments and treatment required to complete the patient's pathway, where this falls within the Provider's agreed scope of service; Return patients to the Trust where treatment cannot be completed or where the patient's clinical needs fall outside the Provider's agreed capability; Provide timely clinical correspondence and outcome information to the Trust following each patient contact. The provider ensures that all patient information, clinical records and correspondence are managed securely and that discharge summaries are sent promptly to the referring clinician, detailing diagnosis, investigations undertaken, treatment provided, ongoing management recommendations and any further actions required. Justification for Direct Award under Procedure C: * The provider is the current incumbent and has delivered the service to a high standard. * Their service is fully integrated into the patient care pathway. * The service has demonstrated to be value for money. * The service can be offered locally to the patient population and maintain patient health accessibility * Provider change, or mobilisation will cause disruption for patients to be transferred, and impact their treatment * All five PSR Key Criteria have been evaluated and documented internally. This procurement falls outside the scope of application of the regulations - Public Contracts Regulations 2015/Procurement Act 2023. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. This contract has not yet formally been awarded. This notice serves as an intention to award under the PSR. The publication of this notice marks the start of the standstill period and closes 23:59 Tuesday 02/09/2026. Representations by providers must be made to the relevant authority by 02/09/2026. Any written representations should be made to - dangkhoa.nguyen@nhs.net. Supplier Legal Name: Nuffield Health * Company Registration Number: 00576970* Registered Office Address: Epsom Gateway, Ashley Avenue, Epsom, Surrey, KT18 5AL

### Procurement Information

Justification for Direct Award under Procedure C: * The provider is the current incumbent and has delivered the service to a high standard. * Their service is fully integrated into the patient care pathway. * The service has demonstrated to be value for money. * The service can be offered locally to the patient population and maintain patient health accessibility. * Provider change, or mobilisation will cause disruption for patients to be transferred and impact their treatment. * All five PSR Key Criteria have been evaluated and documented internally.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/079920-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Aug 2026 |
| Contract period | 3 Sep 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £285,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Barking, Havering and Redbridge University Hospitals NHS Trust |
| Locality | ROMFORD |
| Postcode area | Romford |
| Postcode | RM7 0AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Havering |
| Electoral ward | Rush Green & Crowlands |
| Westminster constituency | Romford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Nuffield Health (The Holly Hospital) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 21 Aug 2026 at 13:17 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/079920-2026
- 21 Aug 2026 at 13:15 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/079918-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/079920-2026
  21st August 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/079918-2026
  21st August 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.bhrhospitals.nhs.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06e99c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06e99c.json.