---
title: "Debt Collection Services"
ocid: "ocds-h6vhtk-06eb26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb26"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb26.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb26.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
published: "2026-08-25"
---

# Debt Collection Services

Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06eb26

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## Summary

Kent Community Health NHS Foundation Trust procured debt collection services to recover invoiced debts where the Trust had been unsuccessful in obtaining settlement. The requirement covers collection agency work, including pursuing outstanding payments and supporting the recovery of debts referred by the Trust. Delivery applies across the United Kingdom. The buying organisation is based in Ashford, Kent. The contract concerns services rather than goods or construction works, and was arranged as a single requirement. It is relevant to commercial debt collection agencies, credit management businesses and specialist receivables providers with the capability to pursue unpaid invoices on behalf of an NHS organisation. Suppliers supporting public-sector debt recovery and associated tracing or payment collection activity are the closest fit for this requirement.

The procurement has been completed and awarded following a below-threshold limited competition. One supplier, CCI Credit Management Ltd, was selected for the single lot. The award is active and was made on 1 August 2026. The contract was signed on the same date and runs from 1 August 2026 to 31 July 2029, with a possible 12-month renewal extending the maximum period to 31 July 2030. Its value is £48,000 excluding VAT, or £57,600 including VAT. The arrangement is below the applicable threshold. Contract performance is measured through gross recovery rate, monthly cash collected and successful trace rate, with reporting measured over six-month periods. The procurement method was limited competition.

This award shows that Kent Community Health NHS Foundation Trust uses a specialist external provider to recover invoiced debt that its own attempts have not settled. A credible competitor for the same requirement in future would need demonstrable experience in commercial debt collection, debtor tracing and sustained recovery of referred accounts. It would also need robust processes for recording debts, pursuing payment lawfully, remitting recovered cash to the Trust and producing reliable performance reports. The stated measures indicate that buyers will value evidence of recovery against the debt referred, the cash returned each month and the proportion of debtors successfully traced. Providers should therefore be able to evidence controlled case management, accurate financial reconciliation, regular reporting and performance against recovery targets in an NHS or comparable public-sector setting.

## Notice

To aid the recovery of invoiced debt for which the Trust have been unsuccessful in obtaining settlement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/080660-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Aug 2026 |
| Contract period | 1 Aug 2026 - 31 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £48,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST |
| Locality | ASHFORD |
| Postcode area | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CCI Credit Management Ltd |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 25 Aug 2026 at 09:48 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/080660-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/080660-2026
  25th August 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-21503

## Notice URLs

- http://www.kentcht.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06eb26.json.