---
title: "Cleveland Victim Support and Restorative Justice Service"
ocid: "ocds-h6vhtk-06eb47"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb47"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb47.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb47.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Office of the Police and Crime Commissioner for Cleveland"
published: "2026-08-25"
---

# Cleveland Victim Support and Restorative Justice Service

Buyer: Office of the Police and Crime Commissioner for Cleveland  
Current stage: Tender  
OCID: ocds-h6vhtk-06eb47

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## Summary

The Office of the Police and Crime Commissioner for Cleveland is procuring an integrated Victim Support and Restorative Justice Service across the Cleveland Police force area. The service will cover Hartlepool, Middlesbrough, Redcar and Cleveland, and Stockton-on-Tees. It will provide a seamless pathway combining universal support for victims of crime and anti-social behaviour, needs assessment, emotional and practical assistance, and restorative justice opportunities at suitable points in a victim’s journey. The intended model is victim-centred, trauma-informed, accessible and proportionate to need, with a focus on helping victims cope with and recover from harm, achieving positive outcomes, and managing increasing demand. This is a community, social and personal services requirement, classified under CPV 98000000.

The process has reached tender: the buyer invited offers through an open competitive flexible procedure. It comprises participation and ITT followed by a presentation stage. Enquiries closed on 21 September 2026 at 17:00, and offers were due by 2 October 2026 at 10:00. The intended contract period is 1 April 2027 to 31 March 2029, with two optional 12-month extensions available, allowing the contract to run until 31 March 2031. The estimated value is £2,373,600 excluding VAT, or £2,848,320 including VAT. There is one lot. Evaluation is based on quality, weighted 90%, and social value, weighted 10%. The award decision was due by 20 November 2026. Submissions are made electronically through the Atamis e-tendering portal.

This opportunity suits organisations experienced in delivering victim support and restorative justice, particularly providers able to combine both services into one coordinated pathway. Strong capability is needed in victim-centred and trauma-informed practice, assessing individual needs, providing emotional and practical support, and creating safe, appropriate restorative justice opportunities. Suppliers should be able to offer accessible and proportionate services across Hartlepool, Middlesbrough, Redcar and Cleveland, and Stockton-on-Tees, while managing demand effectively and demonstrating positive outcomes for victims. The requirement may suit charities, voluntary and community organisations, social enterprises and other specialist service providers; it is expressly identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The two-stage process includes a presentation stage, so bidders must be able to explain and demonstrate their service model clearly.

## Notice

The Police and Crime Commissioner (PCC) for Cleveland is committed to ensuring that victims of crime and anti-social behaviour (ASB) receive timely, high-quality support that helps them cope with and recover from the impact of harm experienced. In addition, the PCC is committed to ensuring that victims have access to high-quality restorative justice opportunities at any stage of their journey where appropriate. These commitments are embedded in the 2024 - 2029 Police and Crime Plan through priorities to 'Ensure the right support for victims and vulnerable people' and to 'Tackle offending and re-offending.' This requirements is for a joint Victim Support and Restorative Justice Service across the Cleveland Police force area - which includes the local authority areas of Hartlepool, Middlesbrough, Redcar and Cleveland and Stockton on Tees. The service will provide a seamless, integrated pathway that combines universal victim support, needs assessment, emotional and practical assistance, and restorative justice opportunities within a single service model. The service will be victim-centred, trauma-informed, accessible, proportionate to need, and focused on achieving positive outcomes for victims whilst ensuring effective management of increasing demand.

### Lot Information

Lot 1

Renewal: Optional 2 x 12 month extension periods

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/080727-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2026 |
| Submission deadline | 2 Oct 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2027 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,373,600 |
| Lots value | £2,373,600 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Office of the Police and Crime Commissioner for Cleveland |
| Locality | STOCKTON-ON-TEES |
| Postcode area | Cleveland |
| Postcode | TS17 6QW |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Mandale & Victoria |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 25 Aug 2026 at 10:46 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/080727-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/080727-2026
  25th August 2026 - Tender notice on Find a Tender

## Notice URLs

- https://atamis-7459.my.site.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb47. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06eb47.json.