---
title: "Exacom Upgrade"
ocid: "ocds-h6vhtk-06eb78"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb78"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb78.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb78.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Plymouth City Council"
published: "2026-08-25"
---

# Exacom Upgrade

Buyer: Plymouth City Council  
Current stage: Award  
OCID: ocds-h6vhtk-06eb78

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb78)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06eb78.json)

## Summary

Plymouth City Council procured an Exacom database system upgrade. The work involves transferring the system to a new major version with substantial user-interface and feature improvements. The upgrade is intended to keep the database current and maintain compliance with updates to the relevant regulations. This is an information technology service covering software upgrading and migration, with associated support and technical expertise. The buying organisation is Plymouth City Council, a public authority based in Plymouth. The awarded service is to be delivered in the United Kingdom. The requirement was handled as a single package, covering the complete Exacom upgrade rather than separate service elements or locations.

The procurement is complete and has been awarded. Plymouth City Council used a direct award below the applicable threshold, without competition. DELT SHARED SERVICES LIMITED was selected for the single package. The contract was signed on 25 August 2026 and is active from 25 August 2026 to 30 September 2026. Its value is £26,881.75 excluding VAT and £32,258.10 including VAT. The requirement was evaluated through the direct-award route rather than a competitive tender. The contract title is Exacom Upgrade. The award covers IT services for the database upgrade, including the related transfer to a new major version and associated system improvements.

This procurement indicates demand from Plymouth City Council for specialist Exacom database upgrade capability. Suppliers well placed for a future requirement would need practical expertise in transferring an existing Exacom installation to a new major version, managing database or system migration, and implementing user-interface and feature improvements. Credible providers should also understand the operational risks of upgrading a live public-sector system and the need to keep software aligned with changing regulatory requirements. Relevant capability spans software upgrade delivery, technical consulting, implementation support and ongoing system support. Experience maintaining compliance while improving an established database platform would be particularly relevant to this buyer’s requirement.

## Notice

Upgrade of Exacom database system which will include a transfer to a new major version with substantial UI & feature improvements. Keeping up to date with the latest version is necessary to maintain compliance with updates to the relevant regulations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/080802-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Aug 2026 |
| Contract period | 25 Aug 2026 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £26,881 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Plymouth City Council |
| Locality | PLYMOUTH |
| Postcode area | Plymouth |
| Postcode | PL1 3BJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | St Peter and the Waterfront |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELT SHARED SERVICES LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Aug 2026 at 12:13 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/080802-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/080802-2026
  25th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.deltservices.com
- http://www.plymouth.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb78. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06eb78.json.