--- title: "Tender for the provision of General Management and Staffing for the Winter Shelter Provision" ocid: "ocds-h6vhtk-06eb7c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb7c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb7c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eb7c.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "Herefordshire Council" published: "2026-08-25" --- # Tender for the provision of General Management and Staffing for the Winter Shelter Provision Buyer: Herefordshire Council Current stage: Tender OCID: ocds-h6vhtk-06eb7c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb7c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06eb7c.json) ## Summary Herefordshire Council is procuring general management and staffing for a winter shelter service for adults experiencing rough sleeping in Hereford. The service supports the Council’s statutory homelessness prevention and relief duties and its rough sleeping strategy. The appointed supplier will manage Council-provided emergency accommodation and day-to-day operations, including resident check-in and check-out, overnight waking cover, welfare monitoring, risk management, safeguarding and property security. The accommodation consists of dormitory-style provision for up to 16 people, plus two single-person pods, providing an immediate off-the-streets response during winter. This is a social work service with accommodation, suited to organisations delivering supported accommodation and frontline homelessness services in Hereford. The process has reached tender: the Council invited offers through an Open Procedure under the Procurement Act 2023. Clarification questions and tenders must be submitted electronically through the ProContract e-tendering portal. The clarification deadline is 14 September 2026 at 17:00, and tenders are due by 21 September 2026 at 12:00. The initial contract runs from 2 November 2026 to 29 April 2027, with up to three further seasonal winter delivery periods and a maximum end date of 29 April 2030. The estimated total value is up to £360,000 excluding VAT (£432,000 including VAT), with a maximum budget of £90,000 excluding VAT per winter period. Award is expected by 15 October 2026 at 23:59:59. Evaluation is price 30%, experience 19%, service delivery 25%, risk management 14% and social value 12%. This opportunity suits an experienced homelessness, supported accommodation or social care provider able to deliver safe, trauma-informed and person-centred services. Relevant experience includes working with people experiencing rough sleeping, homelessness, multiple disadvantage, trauma, mental health needs, substance misuse and other complex support requirements. Suppliers need the operational capability to provide overnight waking cover, resident welfare monitoring, safeguarding, risk management, property security and reliable daily management within emergency accommodation. The requirement is identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, so it may suit specialist local providers as well as larger organisations. Bidders must demonstrate appropriate legal, financial and technical capacity through the Procurement Specific Questionnaire and associated procurement documents. Payment is made within 30 days of a valid and undisputed invoice. ## Notice Herefordshire Council is seeking to appoint an experienced Supplier to provide the management and staffing of a Winter Shelter Service for adults experiencing rough sleeping within Hereford. The service forms part of the Council's statutory homelessness prevention and relief duties under the Homelessness Reduction Act 2017 and supports the objectives of the Herefordshire Homeless Prevention and Rough Sleeping Strategy 2026-2031. The successful Supplier will be responsible for the operational management of Council-provided emergency accommodation, including resident check-in and check-out, overnight waking cover, welfare monitoring, risk management, safeguarding, property security, and day-to-day service delivery. The accommodation provides dormitory-style provision for up to 16 individuals together with two additional single-person pods, offering an immediate off-the-streets response during the winter period. The contract is expected to commence on 2 November 2026 and continue until 29 April 2027, with the option to extend for up to three further winter delivery periods (November to April), subject to funding, governance approvals, demand, and satisfactory Supplier performance. The estimated total contract value is up to PS360,000 over the full potential term, with a maximum budget of PS90,000 per winter delivery period. The procurement is being conducted using the Open Procedure under the Procurement Act 2023. The Council is seeking a Supplier with demonstrable experience of working with individuals experiencing homelessness, multiple disadvantage, trauma, mental health needs, substance misuse, and other complex support requirements, and which can deliver a safe, trauma-informed, and person-centred service. ### Lot Information Lot 1 Renewal: The contract is for an initial winter delivery period from 2 November 2026 to 29 April 2027. Subject to funding availability, internal governance approval, budget approval, demand for the service and satisfactory supplier performance, the Council may extend the contract for up to three further winter delivery periods. Any extension will be for seasonal service delivery only (November to April) and not for year-round provision. The maximum potential contract end date is 29 April 2030. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/080808-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Aug 2026 | | Submission deadline | 21 Sep 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 2 Nov 2026 - 29 Apr 2027 | | Recurrence | 2030-08-25 | ## Values | Field | Value | | --- | --- | | Tender value | £360,000 | | Lots value | £360,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Herefordshire Council | | Locality | HEREFORD | | Postcode area | Hereford | | Postcode | HR4 0LE | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG11 Herefordshire, County of | | Local authority | Herefordshire, County of | | Electoral ward | Widemarsh | | Westminster constituency | Hereford and South Herefordshire | | Delivery location | TLG11 Herefordshire, County of | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85311000 - Social work services with accommodation ## Release History - 25 Aug 2026 at 12:19 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/080808-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/080808-2026 25th August 2026 - Tender notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eb7c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06eb7c.json.