---
title: "School Mentoring for resettled refugee families"
ocid: "ocds-h6vhtk-06ec56"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ec56"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ec56.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ec56.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Oxford City Council"
published: "2026-08-26"
---

# School Mentoring for resettled refugee families

Buyer: Oxford City Council  
Current stage: Award  
OCID: ocds-h6vhtk-06ec56

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## Summary

Oxford City Council commissioned a school mentoring service for families resettled as refugees. The work is a structured, holistic support programme centred on dedicated one-to-one mentoring for parents, carers and children. Its purpose is to build families’ confidence, improve their understanding of the UK education system, and help them engage more actively in their children’s learning. Delivery must be trauma-informed, sensitive to past experiences, and focused on stability, trust and wellbeing. The service covers guidance and counselling, social services and social work. It is intended for referred families and involves engagement with participating schools, including improved communication and engagement between schools and refugee families. The buyer is Oxford City Council, based at Oxford Town Hall.

The procurement is complete and the contract was awarded to Asylum Welcome. It used a below-threshold limited competition under the light-touch regime. There was one completed lot. The contract was signed on 24 August 2026 and runs from 1 September 2026 to 31 August 2027, with a possible 24-month extension to 31 August 2029. Its value is £60,182 gross. The service requires all referred resettled refugees to be contacted and offered support; at least 80% of eligible families to engage; and all engaged families to have recorded education needs and agreed support plans. At least 80% of parents and carers must report better understanding and confidence, while participating schools must report improved engagement or communication.

This award shows demand for specialist refugee-family support combining one-to-one mentoring, education-system guidance, social work and school liaison. A credible future provider would need to reach referred families reliably, build trust with people affected by trauma, and support parents or carers as well as children. It would need processes for identifying education-related needs, agreeing support plans and recording referrals, engagement and support-fund expenditure with evidence linked to identified needs. Strong performance would also require gathering feedback from families and schools, producing anonymised case studies, identifying barriers, and turning lessons into recommendations. Organisations with established relationships with refugee communities and schools, experienced trauma-informed staff, and the capacity to monitor outcomes and report clearly would be well placed.

## Notice

The programme seeks to address these challenges through a structured and holistic model of support centred around a dedicated one-to-one mentoring offer. This approach enables families to build confidence, develop their understanding of the education system, and engage more actively in their children's learning. Delivery will be guided by trauma-informed principles, ensuring that support is sensitive to past experiences and promotes stability, trust and wellbeing for both parents and children.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081224-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Aug 2026 |
| Contract period | 1 Sep 2026 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £60,182 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Oxford City Council |
| Locality | OXFORD |
| Postcode area | Oxford |
| Postcode | OX1 1BX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Oxford |
| Electoral ward | Holywell |
| Westminster constituency | Oxford West and Abingdon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Asylum Welcome |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85310000 - Social work services
- 85312300 - Guidance and counselling services
- 85320000 - Social services

## Release History

- 26 Aug 2026 at 12:20 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/081224-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/081224-2026
  26th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://in-tendhost.co.uk/ocfordcc
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ec56. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ec56.json.