--- title: "Backup and Recovery Software" ocid: "ocds-h6vhtk-06ecbe" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ecbe" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ecbe.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ecbe.json" source: "Find A Tender Service" current_stage: "Award" buyer: "London Borough of Redbridge" published: "2026-08-26" --- # Backup and Recovery Software Buyer: London Borough of Redbridge Current stage: Award OCID: ocds-h6vhtk-06ecbe [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ecbe) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06ecbe.json) ## Summary London Borough of Redbridge procured renewal and support for Veeam backup and recovery software already used by the council. The service covers backup and replication for servers and Microsoft 365, protecting council data and supporting recovery after cyber-attacks, system failure or loss of a physical datacentre. It is an IT software support and resilience requirement, classified under CPV 72000000. The work supports resilience between Ley Street Depot and Lynton House and is delivered for the council’s operations in London, including the Redbridge area. The buying organisation is London Borough of Redbridge, a local authority. This requirement is focused on maintaining an existing backup and recovery environment rather than introducing a general-purpose IT service. The procurement has been awarded and the contract is active. Phoenix Software Ltd was selected as supplier following a mini-competition under the Crown Commercial Service Back Office Software 2 framework, Lot 1. The procedure was a limited award without prior publication of a call for competition. Two bids were received and price was the stated award criterion. The contract value is £293,515.64. The contract was signed on 26 August 2026. The procurement covered one requirement: renewal and support for Veeam backup and recovery software. The award relates to the full requirement, with Phoenix Software Ltd identified as the successful supplier. The arrangement is subject to the public procurement rules applicable to the process. This procurement demonstrates demand from London Borough of Redbridge for specialist backup, replication and recovery capability across physical or virtual servers and Microsoft 365. Suppliers seeking similar work should be able to support Veeam software in an established council environment, maintain reliable data protection and enable recovery from cyber-attacks, infrastructure failure and physical datacentre loss. Credibility would come from strong technical knowledge of backup and replication, dependable software support arrangements, and experience protecting public-sector or similarly complex organisations. Suppliers should also be able to compete through an appropriate public-sector framework route and demonstrate competitive pricing, since price was the stated basis for selecting the successful provider. The requirement is particularly relevant to software resellers, managed service providers and IT resilience specialists. ## Notice VEEAM Backup and Recovery Software is a renewal of software support that is currently in use by LB Redbridge. The software will allow the Council to continue to ensure the councils data is safe. It is a major part of our recovery in the case of a cyber-attack and also resilient failure from Ley Street Depot to Lynton House in the event of a physical datacentre loss. This software is a backup and replication solution for servers and O365, fundamentally protecting our environment and enabling recovery in the event of failure or Cyber Attack The Authority undertook a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1. ### Lot Information Lot 1 VEEAM Backup and Recovery Software is a renewal of software support that is currently in use by LB Redbridge. The software will allow the Council to continue to ensure the councils data is safe. It is a major part of our recovery in the case of a cyber-attack and also resilient failure from Ley Street Depot to Lynton House in the event of a physical datacentre loss. This software is a backup and replication solution for servers and O365, fundamentally protecting our environment and enabling recovery in the event of failure or Cyber Attack The Authority undertook a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1. ### Procurement Information The Authority completed a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/081371-2026 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Aug 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 26 Aug 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £293,515 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | London Borough of Redbridge | | Locality | ILFORD | | Postcode area | Ilford | | Postcode | IG1 1NY | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI53 Redbridge and Waltham Forest | | Local authority | Redbridge | | Electoral ward | Ilford Town | | Westminster constituency | Ilford South | | Delivery location | TLI53 Redbridge and Waltham Forest | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Phoenix Software Ltd | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 26 Aug 2026 at 14:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/081371-2026 ## Notice URLs - http://www.redbridge.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ecbe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ecbe.json.