---
title: "Netcall"
ocid: "ocds-h6vhtk-06edcf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06edcf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06edcf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06edcf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Cherwell District Council"
published: "2026-08-27"
---

# Netcall

Buyer: Cherwell District Council  
Current stage: Award  
OCID: ocds-h6vhtk-06edcf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06edcf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06edcf.json)

## Summary

Cherwell District Council procured back-office software and related software programming and consultancy services. The requirement covers the provision of software package and information systems, with the procurement described as a direct award from the RM6285 Back Office Software 2 framework. The named supplier is Netcall. The work is for Cherwell District Council and is associated with the council’s operations in Banbury, United Kingdom. This is a software and technology services requirement rather than a general IT support contract: relevant businesses would need to provide back-office software together with consultancy or implementation support connected to that software. The procurement’s classification identifies software consultancy services as the main area of work.

The procurement has been completed and awarded. Cherwell District Council used a limited direct-award procedure without prior publication of a competition, through the RM6285 Back Office Software 2 framework. The stated rationale was that there were no tenders or suitable requests to participate in response to an open procedure. Netcall received the active award, following one bid. The award date was 27 August 2026, and the contract was signed on the same date. The contract value is £965,922, including the stated currency of GBP. The award was evaluated on price. The procurement contains one lot, although that lot is recorded as cancelled while the related award and contract are active.

This procurement demonstrates established demand from Cherwell District Council for back-office software supplied through a public-sector framework and supported by software consultancy capability. Businesses considering future work of this type would need a credible product or service covering back-office software and information systems, with the technical ability to provide associated programming and consultancy services. Experience of supplying councils or other public-sector organisations would help demonstrate understanding of operational requirements, governance and service delivery, although no specific accreditation or qualification is identified. The route used also shows the commercial importance of holding an appropriate framework position, or partnering with a framework supplier able to make a compliant direct award. Competitors should be able to offer a price-led proposition at substantial contract scale.

## Notice

Direct Award from RM6285 the Provision of Back Office Software via CCS Framework

### Lot Information

Lot 1

Direct Award from RM6285 the Provision of Back Office Software via CCS Framework

### Procurement Information

This has been awarded via RM6285 Back Office Software 2 - Direct Award to Netcall

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081855-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £965,922 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Cherwell District Council |
| Locality | BANBURY |
| Postcode area | Oxford |
| Postcode | OX16 5FD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Cherwell |
| Electoral ward | Banbury Cross and Neithrop |
| Westminster constituency | Banbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL UK LIMITED |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72200000 - Software programming and consultancy services
- 72266000 - Software consultancy services

## Release History

- 27 Aug 2026 at 15:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/081855-2026

## Notice URLs

- https://www.cherwell.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06edcf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06edcf.json.