--- title: "Home First Services Framework Agreement Call-Off Contract 8: 24 Hour Emergency Homecare Response Service" ocid: "ocds-h6vhtk-06edf5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06edf5" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06edf5.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06edf5.json" source: "Find A Tender Service" current_stage: "Award" buyer: "Nottinghamshire County Council" published: "2026-08-27" --- # Home First Services Framework Agreement Call-Off Contract 8: 24 Hour Emergency Homecare Response Service Buyer: Nottinghamshire County Council Current stage: Award OCID: ocds-h6vhtk-06edf5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06edf5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06edf5.json) ## Summary Nottinghamshire County Council procured a 24-hour emergency homecare response service for vulnerable adults across Nottinghamshire. The service covers occasional, unforeseen, one-off emergency care and support visits, with the provider responding within timeframes set by the commissioners. Referrals can come from a telecare call-monitoring centre or another approved agent, the Council’s Emergency Duty Team, or people using the Council’s telecare services who need emergency homecare support. This is a health and social care service (CPV 85000000), delivered for the Council’s emergency and telecare support arrangements. It was a call-off from the Council’s Home First Services Framework Agreement, which was a single-provider framework covering services within its scope. The procurement has been completed and the contract was awarded through a direct award under a framework, using a limited procedure without prior publication of a call for competition. The award was made to East Midlands Crossroads - Caring for Carers T/A TuVida, and the contract was signed on 19 August 2026. The contract value is £1,832,645.08 including the stated currency, GBP. The requirement was evaluated on price. The initial call-off term was two years, with the Council able to extend it by up to two further years in 12-month increments. One bid was recorded. The award and contract are active; the related lot is recorded as cancelled. This outcome demonstrates demand from Nottinghamshire County Council for rapid-response homecare supporting vulnerable adults in emergencies and linked to telecare referrals. A credible future supplier would need to provide dependable 24-hour coverage across Nottinghamshire, handle occasional and unforeseen one-off visits, and mobilise quickly when referrals arrive from telecare monitoring, the Council’s Emergency Duty Team or other approved channels. It would also need the operational capacity to meet commissioner-set response times and deliver care and support safely in people’s homes. Experience in emergency domiciliary care, telecare-related referrals and working with local-authority social-care arrangements would be directly relevant. The route used indicates that framework participation may be important for competing for comparable call-off work with this buyer. ## Notice Direct award of a 24 Hour Emergency Homecare Response Service under Nottinghamshire County Council's Home First Services Framework Agreement DN572837 (PCR2015). ### Lot Information Lot 1 Provision of a 24 hour Emergency Homecare Response Service for vulnerable adults. This is for occasional, unforeseen one-off emergency care and support visits. The Provider is required to respond within timeframes defined by the Commissioners. Referrals may be made by a telecare call monitoring centre or other approved agent as agreed by the Council as well as the Council's Emergency Duty Team and people using Nottinghamshire County Council's telecare services requiring emergency homecare support. Options: The initial term of the Call-Off Contract is 2 years. The Council may opt to extend the Call-Off Contract by up to 2 years in increments of 12 months. ### Procurement Information This Call-Off Contract was the subject of a direct award under Nottinghamshire County Council's Home First Service Framework Agreement which is a single provider Framework Agreement that permits direct awards for services that fall within its scope. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/081917-2026 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Aug 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £1,832,645 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | Nottinghamshire County Council | | Locality | NOTTINGHAM | | Postcode area | Nottingham | | Postcode | NG2 7QP | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF1 Derbyshire and Nottinghamshire | | ITL 3 | TLF16 South Nottinghamshire | | Local authority | Rushcliffe | | Electoral ward | Trent Bridge | | Westminster constituency | Rushcliffe | | Delivery location | TLF15 North Nottinghamshire, TLF16 South Nottinghamshire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | East Midlands Crossroads - Caring for Carers | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 27 Aug 2026 at 16:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/081917-2026 ## Notice URLs - http://www.nottinghamshire.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06edf5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06edf5.json.