{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06ee12-2026-08-27T17:38:10+01:00",
    "date": "2026-08-27T17:38:10+01:00",
    "ocid": "ocds-h6vhtk-06ee12",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PMCL-4972-LYCY",
            "name": "METROPOLITAN HOUSING TRUST LIMITED",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PMCL-4972-LYCY"
            },
            "address": {
                "streetAddress": "The Grange, 100 High Street, Southgate",
                "locality": "London",
                "postalCode": "N14 6PW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI54"
            },
            "contactPoint": {
                "name": "Procurement",
                "email": "procurement@mtvh.co.uk",
                "telephone": "02035353535"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PMCL-4972-LYCY",
        "name": "METROPOLITAN HOUSING TRUST LIMITED"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "DateActivity Publication of Market Engagement27/08/2026 Clarification Period27/08/2026 - 10/09/2026 Optional supplier engagement sessions (Please share availability)10/09/2026 - 17/09/2026 Deadline for supplier responses17/09/2026 Market engagement outcomes and supplier feedback30/09/2026",
                "dueDate": "2026-09-17T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "081972-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/081972-2026",
                "datePublished": "2026-08-27T17:38:10+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-06ee12",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Out of Hours Call Handling Service - Soft Market Engagement (SME)",
        "description": "Metropolitan Housing Trust Ltd (MHT) is conducting a Soft Market Engagement (SME) exercise to obtain supplier feedback on the future provision of an Out of Hours Call Handling Service. This engagement will help inform the service specification, commercial approach and procurement strategy. This is not a call for competition and no contract will be awarded as a result of this exercise. Suppliers are invited to review the attached documents and submit a response by 17 September 2026 For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Call-centre./392485989N To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/392485989N",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 0,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-09-18T00:00:00+01:00",
                    "endDate": "2026-09-19T23:59:59+01:00"
                },
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}