---
title: "BCU-DIR-63508 - TELEPATH LICENSES AND MAINTENANCE"
ocid: "ocds-h6vhtk-06ee8b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ee8b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ee8b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ee8b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Betsi Cadwaladr University Health Board"
published: "2026-08-28"
---

# BCU-DIR-63508 - TELEPATH LICENSES AND MAINTENANCE

Buyer: Betsi Cadwaladr University Health Board  
Current stage: Award  
OCID: ocds-h6vhtk-06ee8b

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## Summary

Betsi Cadwaladr University Health Board procured services for the Telepath systems used in its critical transfusion service. The requirement covers Telepath software licences and associated maintenance, technical support and disaster recovery. The service supports the Health Board’s operational needs and compliance with Medicines and Healthcare products Regulatory Agency requirements. The buying organisation is Betsi Cadwaladr University Health Board, with procurement managed by NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust. Delivery is across Wales. This is a specialist healthcare IT support requirement rather than a general software supply contract: relevant businesses are likely to provide or maintain Telepath systems, manage software licensing, deliver responsive technical support and provide reliable disaster-recovery arrangements for a safety-critical clinical service.

The procurement is complete and the contract has been awarded. Betsi Cadwaladr University Health Board used a direct award below the applicable threshold, without competition. There was one lot. Dedalus was selected as the supplier, with the award recorded as active. The award was made on 28 August 2026 and the contract was signed on the same date. The contract runs from 1 January 2027 to 31 March 2027. Its value is £28,000 excluding VAT and £33,600 including VAT. The contract is active. The requirement was evaluated and awarded through the direct-award route, rather than an open tender, and relates to software and information systems together with IT consulting, software development, internet and support services.

This award indicates demand from Betsi Cadwaladr University Health Board for specialist support around an established Telepath installation. A credible future competitor would need demonstrable capability in Telepath licensing and maintenance, software and information-systems support, and the technical expertise to keep a clinical system dependable. Experience of supporting critical transfusion services would be directly relevant, particularly where service disruption could affect patient care. Suppliers would also need to understand disaster-recovery arrangements, ongoing technical support and the operational controls associated with a safety-critical healthcare environment. Familiarity with Medicines and Healthcare products Regulatory Agency compliance requirements would strengthen a supplier’s position. The buyer’s use of a direct, below-threshold route also shows the importance of being known as a capable specialist for this narrowly defined requirement.

## Notice

Betsi Cadwaladr University Health Board currently has a contract for the maintenance, support and disaster recovery for their Telepath Systems which is required for critical transfusion service and compliance with MHRA regulations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/082186-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £28,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Betsi Cadwaladr University Health Board |
| Locality | BANGOR |
| Postcode area | Llandudno |
| Postcode | LL57 2PW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL32 Gwynedd |
| Local authority | Gwynedd |
| Electoral ward | Y Faenol |
| Westminster constituency | Bangor Aberconwy |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Dedalus |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Aug 2026 at 13:27 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/082186-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/082186-2026
  28th August 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ee8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ee8b.json.