---
title: "EBS Level 3 Support and Subscription Renewal 2026-2027"
ocid: "ocds-h6vhtk-06eec2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eec2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eec2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06eec2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Colchester Institute"
published: "2026-08-28"
---

# EBS Level 3 Support and Subscription Renewal 2026-2027

Buyer: Colchester Institute  
Current stage: Award  
OCID: ocds-h6vhtk-06eec2

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## Summary

Colchester Institute procured the renewal of its EBS Level 3 managed service, support and subscription package. The requirement covers managed services, software support, subscription services and the EBS Engage Customer Advisory Enterprise package. These services support and maintain the college’s core management information system, so the opportunity is relevant to suppliers of education-sector information systems, software support, managed IT services and customer advisory services. The buying organisation is Colchester Institute, a public authority based in Colchester. The contracted IT support and related services are to be delivered in Essex, serving the college’s operational MIS environment. This is a single, integrated service requirement rather than a multi-lot procurement with separate service packages.

The procurement has been awarded and the tender is complete. Colchester Institute used a below-threshold direct award without competition. Tribal Education Limited was selected as supplier, with the award recorded as active. The award date was not stated, but the contract was signed on 27 July 2026. The one-year contract runs from 1 August 2026 to 31 July 2027. Its value is £148,253.64 excluding VAT, or £177,904.37 including VAT. The procurement has one lot, covering the complete EBS Level 3 requirement. The evaluation basis was therefore selection through the direct-award route rather than a competitive assessment of tenders. The contract remains active for its stated period.

This award confirms ongoing demand from Colchester Institute for specialist support around the EBS Level 3 education management information system. A credible future supplier would need capability in EBS Level 3 managed services, software support, subscription administration and system maintenance, together with the capacity to support a college’s core operational MIS. Experience of working with education providers and understanding the operational importance of student, curriculum, finance or wider college information systems would strengthen a competing proposition, although those specific experience requirements were not stated as formal conditions. Suppliers should also be able to provide an integrated support and advisory service, including the type of customer advisory coverage represented by the EBS Engage Customer Advisory Enterprise package.

## Notice

Renewal of the Tribal EBS Level 3 managed service, support and subscription package for the period 1 August 2026 to 31 July 2027. The contract includes EBS managed services, software support and subscription services, and the EBS Engage Customer Advisory Enterprise package. The services provide support and maintenance for the College's core Management Information System (MIS). The contract value is PS148,253.64 excluding VAT for a one-year term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/082276-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Aug 2026 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £148,253 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Colchester Institute |
| Locality | COLCHESTER |
| Postcode area | Colchester |
| Postcode | CO3 3LL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Castle |
| Westminster constituency | Colchester |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Tribal Education Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Aug 2026 at 15:16 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/082276-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/082276-2026
  28th August 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-21696

## Notice URLs

- http://www.tribalgroup.com
- https://www.colchester.ac.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06eec2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06eec2.json.