---
title: "Tortus Ambient Voice Technology"
ocid: "ocds-h6vhtk-06ef6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ef6d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ef6d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ef6d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Somerset NHS Foundation Trust"
published: "2026-09-01"
---

# Tortus Ambient Voice Technology

Buyer: Somerset NHS Foundation Trust  
Current stage: Award  
OCID: ocds-h6vhtk-06ef6d

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## Summary

Somerset NHS Foundation Trust bought Tortus Ambient Voice Technology, a system and support service for ambient voice technology. The requirement covers unlimited licence access to Tortus Ambient Voice, using the pilot offering under the CCS G-Cloud 14 framework. The purpose is to support expansion and wider adoption of an existing pilot programme, with a licensing model intended to provide flexibility and scalability. The work is for the Trust’s NHS services in Somerset, with the buyer based at Musgrove Park Hospital in Taunton. Tortus AI Ltd, a London-based SME, is the supplier. This opportunity is relevant to providers of ambient voice, clinical technology, healthcare software licensing, implementation support or related systems and support services.

The procurement is complete and has been awarded. It used a limited procedure without prior publication of a call for competition, through the CCS G-Cloud 14 framework. The stated rationale was a change in licensing following an existing contract with Tortus AI to expand the pilot, following a requirements review covering functional, technical, information governance and commercial needs. The single lot was evaluated on price and recorded as cancelled, but the process has an active award to Tortus AI Ltd and an active contract. The contract value is £360,000 including the stated currency of GBP. The contract was signed on 30 May 2026. One bid was recorded. The award notice identifies Tortus AI Ltd as the selected supplier.

This procurement demonstrates NHS demand for ambient voice technology that can move from pilot use towards wider adoption and scalable deployment. A credible competitor for a future requirement would need a proven ambient voice product, a licensing model that can support changing levels of use, and the ability to expand access without losing operational flexibility. Suppliers should be able to address healthcare customers’ functional and technical requirements, information governance obligations and commercial value-for-money expectations. Experience of working with NHS organisations and of delivering or scaling pilot programmes would strengthen a supplier’s position. The route used here also shows the importance of being available through an established public-sector framework such as CCS G-Cloud, rather than relying only on an open competition.

## Notice

Provision of Tortus Ambient Voice Technology for Somerset NHS Foundation Trust. Awarded against the CCS G-Cloud 14 framework.

### Lot Information

Lot 1

Unlimited licence access for Tortus Ambient Voice utilising the pilot offering against the CCS G-Cloud 14 framework.

### Procurement Information

This award relates to a change in licensing model following an existing contract with Tortus AI to support the expansion of the pilot programme. Following a requirements-based review under the G-Cloud 14 Framework, the revised licensing approach was identified as the most appropriate option to enable increased pilot adoption and scalability. The new arrangement continues to provide the best fit against the Authority's functional, technical, information governance, and commercial requirements, while delivering the required flexibility and value for money.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/082596-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £360,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Somerset NHS Foundation Trust |
| Locality | TAUNTON |
| Postcode area | Taunton |
| Postcode | TA1 5DA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Bishop's Hull & Taunton West |
| Westminster constituency | Taunton and Wellington |
| Delivery location | TLK2 Dorset and Somerset |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TORTUS AI LTD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 1 Sep 2026 at 12:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/082596-2026

## Notice URLs

- https://www.somersetft.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ef6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ef6d.json.