---
title: "Teams Cloud Telephony service"
ocid: "ocds-h6vhtk-06f04a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f04a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f04a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f04a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "University of Sunderland"
published: "2026-09-02"
---

# Teams Cloud Telephony service

Buyer: University of Sunderland  
Current stage: Award  
OCID: ocds-h6vhtk-06f04a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06f04a.json)

## Summary

The University of Sunderland procured a Teams Cloud Telephony service, described as telephone and data transmission services, with associated software and information systems. The requirement was to renew its existing Teams cloud telephony service from Amillan for a further five years. The service supports the university’s communications needs and is delivered for the University of Sunderland in Sunderland, United Kingdom. The procurement is for services rather than goods or construction works. The requirement sits within unified communications and digital communication services, covering cloud-based telephony delivered through Microsoft Teams. It was intended for the university as the public-sector buyer, with the supplier providing the ongoing service and associated technology needed to operate the telephony environment.

This procurement has reached the award stage. The University of Sunderland used a limited procedure with an award without prior publication of a call for competition, making a direct award to Amillan Limited through Crown Commercial Service’s Network Services 3 framework, Lot 4b for Digital Communication Services (Unified Communications). The award is active and records Amillan Limited as the selected supplier. The contract value is £225,566.25. The contract was signed on 1 June 2026 and is active. One bid was recorded. The award basis was price. The procurement record also marks its single lot as cancelled, while the associated award and contract remain recorded as active. The service was described as a five-year renewal.

This outcome indicates established demand from the University of Sunderland for managed Teams cloud telephony and unified communications services. A credible future competitor would need practical expertise in Microsoft Teams telephony, cloud voice services, software-based communications and integration with an organisation’s existing communications environment. Experience of supporting a university or similarly complex public-sector organisation would help demonstrate the ability to maintain reliable service for multiple users and departments. The requirement was handled through the Network Services 3 framework, so suppliers targeting this buyer should understand the relevant Crown Commercial Service route and its requirements for digital communication services. The selected provider was an SME, indicating that the work can be delivered by a suitably capable specialist rather than only by a very large telecommunications provider.

## Notice

Renewal of Teams Cloud Telephony service from Amillan for a further 5 years

### Lot Information

Lot 1

Renewal of Teams Cloud Telephony service from Amillan for a further 5 years via Network Services 3 (NS3) from Crown Commercial Service (CCS) Ref RM 6116. Lot 4b - Digital Communication Services (Unified Communications) under PCR 2015

### Procurement Information

Direct award to Amillan under Network Services 3 (NS3) from Crown Commercial Service (CCS) Ref RM 6116. Lot 4b - Digital Communication Services (Unified Communications) under PCR 2015

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/083015-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £225,566 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | University of Sunderland |
| Locality | SUNDERLAND |
| Postcode area | Sunderland |
| Postcode | SR1 3SD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC23 Sunderland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Amillan Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 48000000 - Software package and information systems
- 64210000 - Telephone and data transmission services

## Release History

- 2 Sep 2026 at 12:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/083015-2026

## Notice URLs

- https://www.sunderland.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f04a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f04a.json.