---
title: "Supply of Software Products, Hardware Products, and Services"
ocid: "ocds-h6vhtk-06f144"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f144"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f144.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06f144.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GA TRAINS LIMITED"
published: "2026-09-15"
---

# Supply of Software Products, Hardware Products, and Services

Buyer: GA TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06f144

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## Summary

GA Trains Limited has procured a single-supplier framework for software, hardware and related services supporting an essential operational system for real-time customer information, operational messaging and disruption management. The scope includes Tyrell IO, Helios display software and displays, Chiron, TyrellCheck, JourneyCheck, an SMS gateway, Arrakis, MAIA information columns, Chronos low-power signs, ARIADNE interactive tactile maps and Hermes Lite computers. It also covers maintenance, technical support and managed services. The work is for railway passenger information and operational communications, including railway traffic control software and passenger information systems. Delivery covers locations across London and the East of England within the GA Trains operating area. GA Trains Limited is the buying organisation.

The procurement is complete: GA Trains awarded and signed the contract with Nexus Alpha Limited and Neural Alpha Ltd on 15 September 2026. The award was made on 3 September 2026 through a direct award under the utilities regime, using a closed framework without reopening competition. The contract and initial order are valued at £543,542 gross. The minimum contract period runs from 15 September 2026 to 31 December 2027, with renewal of up to 12 months, allowing a maximum end date of 31 December 2028. The framework has an agreed price list and options for further orders, but commits no future volume or minimum value. The direct award was justified because Nexus Alpha owns and develops the specified products and holds exclusive intellectual property rights, with no reasonable alternatives or substitutes.

This award identifies a specialist railway technology requirement centred on passenger information, disruption communications and operational messaging. Suppliers competing for comparable work with GA Trains would need capability across rail information software, station and passenger-facing display hardware, accessible information products, messaging integration, low-power signage and associated computers. They would also need to provide dependable maintenance, support and managed services for an operationally important system, with the capacity to supply both products and ongoing technical assistance across London and the East of England. The appointed suppliers demonstrate that the requirement can be delivered by specialist SMEs with product ownership, development capability and control of relevant intellectual property. A credible competitor would therefore need a clearly differentiated product portfolio, rail-sector understanding, integration expertise and sustained service capacity.

## Notice

GA Trains Limited (GATL) is establishing a framework agreement with Nexus Alpha Limited for the provision of Supply of Software Products, Hardware Products, and Services that required for an essential operational system used by GATL for real time customer information, operational messaging and disruption management. The contract is a single supplier framework for a range of software, hardware, and services including but not limited to: - Tyrell IO; - Helios display software; - Chiron software; - TyrellCheck; - JourneyCheck; - SMS Gateway; - Arrakis; - Helios Lite displays; - MAIA information column; - Chronos Low Power Sign; - ARIADNE Interactive Tactile Map; - Hermes Lite Computer; - Maintenance; - Support; - Managed services. GATL has made an initial order of products in establishing the framework, and reserve the right to purchase additional software, hardware, and/or services during the term of the framework through the issuance of an order form under the terms of the framework.

### Procurement Information

For the specific requirements of GATL, Nexus Alpha is the owner and developer of the hardware and software and has intellectual property and exclusivity rights in relation to them. Accordingly, only Nexus Alpha can provide the requirement, as no reasonable alternatives or substitutes are available to GATL. The absence of alternatives or substitutes is not the result of any artificial narrowing of the procurement by GATL. Direct award is therefore justified under Schedule 5, single supplier

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/087173-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Sep 2026 |
| Contract period | 15 Sep 2026 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £543,542 |
| Contracts value | £543,542 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GA TRAINS LIMITED |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E20 1EJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Nexus Alpha Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48140000 - Railway traffic control software package
- 48813000 - Passenger information system

## Release History

- 15 Sep 2026 at 10:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/087173-2026
- 3 Sep 2026 at 13:26 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/083470-2026
- 3 Sep 2026 at 13:13 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/083461-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/087173-2026
  15th September 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/083470-2026
  3rd September 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/083461-2026
  3rd September 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.neuralalpha.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.nexusalpha.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06f144. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06f144.json.